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「We didn’t get the house we originally paid for, the house stunk , had a spiral staircase, one of the doors didn’t lock, the bedrooms only had a lamp, also the electrical outlets were a little scary. The downstairs bathroom did not have a doorknob.We stayed here only because this was the second time of a rental company switching houses on us in this area. Not a pleasant experience during Christmas break.」

「Booked a D&J Properties reservation through Hotels.com for a trip in April. A few days before my stay, I received a message directly to me (not on Hotels.com) that the location is not available. After many texts, they sent me credit since the new location was inferior. They sent a screenshot of the reservation. I had no way to verify, access or confirm that reservation. Then I received an email that I need to provide my full address, full credit card information AND PHOTO OF ME HOLDING MY...