"The hairdryer that was supposed to be in the room was missing, the batteries in the TV remote were dead, the light bulb was out, the towels weren't changed every three days as they were supposed to, and my bottle of makeup remover was missing.
When I told the owner about this, he became furious and said, "This is not a hotel."
I understand that some trouble is unavoidable, but the owner's arrogant attitude was the worst."
