Does SO/ Sofitel Mauritius have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at SO/ Sofitel Mauritius?

As of Aug 30, 2025, prices found for a 1-night stay for 2 adults at SO/ Sofitel Mauritius on Sep 6, 2025 start from ￥38,956, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SO/ Sofitel Mauritius pet-friendly?

No, pets are not allowed at this property.

How much is parking at SO/ Sofitel Mauritius?

Self parking and valet parking are free at this property.

What time is check-in at SO/ Sofitel Mauritius?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 100 (subject to availability).

What time is check-out at SO/ Sofitel Mauritius?

Check-out is at noon. Late check-out is available for EUR 100 (subject to availability).

Does SO/ Sofitel Mauritius provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 65 per vehicle applies.

Where is SO/ Sofitel Mauritius located?

Nestled on the beach, this Bel Ombre resort is within 3 mi (5 km) of Bel Ombre Beach, Saint Felix Public Beach, and Heritage Golf Club. Frederica Nature Reserve is 2.4 mi (3.8 km) away.

SO/ Sofitel Mauritius Reviews, Deals & Photos 2025

About the neighborhood

Located in Bel Ombre, SO/ Sofitel Mauritius is near theme parks and on the beach. Frederica Nature Reserve and Black River Gorges National Park reflect the area's natural beauty and area attractions include La Route du The and Bois Cheri Tea Factory. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.

Visit our Bel Ombre travel guide

View more Resorts in Bel Ombre

8/10 Good

Dominic

Jul 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 13 nights in Jun 2025

10/10 Excellent

Janmejay Girish

Jan 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service ask for Raj. Great facilities and great food .

Stayed 6 nights in Jan 2025

6/10 Okay

Manik

Apr 9, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Not for family, no pool, avg service

Good looking resort, poor pool, looks like a repurposed fountain rather than a pool to swim in. Some great staff and some very average, so service inconsistent. Best for couples who want to stay in a secluded part of the island with nothing happening in their resort.

Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Oct 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Relaxing

Stayed 13 nights in Sep 2024

8/10 Good

harvey

Sep 3, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely secluded environment. Beautifully designed.

Stayed 13 nights in Aug 2022

10/10 Excellent

Filiberto

Jul 18, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the gardens and contact with nature, all quiet and well maintained. All staff very kind and ready to help

Stayed 12 nights in Jul 2022

10/10 Excellent

Nejat

Jul 4, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very beautiful environment, nature, friendly staff. Quick services.

Stayed 7 nights in Jun 2022

10/10 Excellent

Daniyal

Oct 23, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The layout of the property, the open air concept good idea in these times, the faculties inside the room are outstanding

Stayed 10 nights in Sep 2022

10/10 Excellent

sabrina

Apr 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is really nice. Fining was really good. The beach is nice and us posdible to enjoy nice walks and,water activities. Swimming is not easy due to water currents and in done areas a lot of algae

Stayed 3 nights in Apr 2023

2/10 Terrible

Verified traveler

Oct 17, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very out-dated and not worthy of 5 star status.

Stayed 3 nights in Oct 2024

2/10 Terrible

Muhammad Jaleel Ud Deen

Jul 27, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We were quite disappointed upon our arrival at SO Sofitel Bel Ombre. Although the official check-in time was 15:00, we were made to wait until 16:00 before being given access to our room. Bagage arrived after 17 15 and left with no battery as charger is in our luggage. To our dismay, when we finally entered the room, we discovered stained bed sheets and hair on the bed,an unacceptable level of cleanliness for a hotel of this calibre supposedly to be a 5 star hotel. The situation was further compounded by the fact that we had no internet connection and were forced to make multiple attempts to reach reception by phone. When someone eventually did answer, the staff member was dismissive and rude,a shocking first impression that set a negative tone for our stay. To add to our frustration, we found the minibar completely empty. Not even basic soft drinks were provided, despite our willingness to pay for them. This lack of attention to basic guest needs is truly surprising for a hotel under the Sofitel brand. We had expected a much higher standard in terms of cleanliness, efficiency, and hospitality. I sincerely hope serious steps will be taken to address these issues, both in service delivery and housekeeping standards. It’s unfortunate that such a poor experience upon arrival now risks being shared more widely, especially as we had chosen your hotel with high expectations. Traveller local and International. I travel on business.

Stayed 1 night in Jul 2025

4/10 Poor

Reem

Apr 28, 2023

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

Good hotel, big villa and beautiful view, but very bad service

Stayed 3 nights in Apr 2023

6/10 Okay

Khatidja

Aug 12, 2023

Liked: Cleanliness, staff & service

Beautiful hotel and beach. Staff couldn’t be more accommodating and were so helpful with assisting with baby food. Hospitality was great . A few points, the buffet was nothing compared to other 4-5* resorts we have stayed at across the island, no ice cream at dessert for the children, was quite disappointing. On the last day, staff kept entering our room without ringing first at the very least which was really strange and inappropriate.

Stayed 2 nights in Jul 2023

6/10 Okay

Max

Nov 19, 2023

Liked: Staff & service, room comfort

Not 5* luxury

We felt it was more representative of a 4* stay than 5* hotel. We stayed in a suite, and the room was tired and needed updating. Nowhere to hang towels, plugs not working, no curtains for the patio area so was awaken at first light. And despite saying there were two restaurants, with half board you had to pay for the other. So you are restricted to the buffet, which is limited in size and the food was repetitive. The price of drinks was very high. A pint of beer was £8 and a single shot of liqueur was £10 for the cheapest. Meaning bar tabs run up if you want to have some drinks with your meals. There was a bit of upselling throughout the stay for their trips, massages, taxis, dinners etc. Gym was small and WiFi was weak throughout. However lovely beach and pool area. And staff were very friendly.

Stayed 5 nights in Nov 2023

6/10 Okay

Rakesh

Apr 18, 2025

Liked: Property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Apr 11, 2025

Liked: Staff & service, room comfort

Stayed 4 nights in Apr 2025

10/10 Excellent

THIBAULT

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service au top Les enfants sont roi Le personnel est exceptionnel

Stayed 4 nights in Apr 2025

8/10 Good

ERIC

Mar 30, 2025

Liked: Staff & service, amenities, property conditions & facilities

Une expérience en contraste… Très bel environnement végétal, agréable plage déserte, ambiance « à l écart du monde ». Magnifique et grande chambre / villa décorée par Kenzo. Superbe piscine d un design très original. L hôtel a été par contre manifestement « downgradé » par rapport à l origine. Les défauts sont multiples. Peu de personnel présent au petit déjeuner / dîner à notre arrivée. Après échange avec le responsable, la situation s est améliorée. Le soir le seul choix possible est le buffet. Il est bon, mais ne pas proposer une alternative est anormal. La carte « alimentaire » du bar n a aucun intérêt. Il n y a aucune ambiance au bar. Le service de cet hôtel n est globalement pas à la hauteur de ce que l on attend. Déchets laissés par des clients sur la plage. Vous êtes obligés de les signaler. Idem pour lampe qui clignote au spa, serviettes abandonnées au hammam ou gel main au hammam toujours vide. Un hammam sur 2 fonctionne : Il est soit trop chaud , soit trop froid : aucune réparation entreprise. Une expérience détestable au spa sur un massage de niveau « 0 ». Je découvre au final que la masseuse n est pas une masseuse de l hôtel. Elle ne connait rien aux massages. C est une faute. Je constate au global que l hôtel est négligé. Le management est absent (sauf à la restauration, manager bienveillant). On voit que cet hôtel, qui a besoin d une rénovation, est en fin de vie. Accor semble avoir réduit de manière drastique les coûts au détriment du Client

Stayed 12 nights in Mar 2025

10/10 Excellent

Andreas Michael

Feb 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Super ruhig, sehr freundliches Personal, Toll zum schorcheln!

Stayed 13 nights in Feb 2025

4/10 Poor

Min Wei Maurice

Nov 22, 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 1 night in Nov 2024

8/10 Good

Gilles

Nov 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un jardin extraordinaire

Très bel hôtel dans son ensemble mai les chambres ont besoin d’une mise à jour. Personnel très aimable, super accueil, magnifique propriété avec un très beau parc

Stayed 2 nights in Nov 2024

8/10 Good

Claude

Nov 11, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2024

6/10 Okay

Farida

Sep 21, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Osman

Jul 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They hotel service was great

Stayed 1 night in Jul 2024

10/10 Excellent

Marie Laure

Jul 17, 2024

Liked: Amenities

La gentillesse du personnel

Stayed 9 nights in Jul 2024

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SO/ Sofitel Mauritius

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Reviews

Popular amenities

On the beach

Room options

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront (SO VIP, Living Room, Private Garden)

Villa, 2 Bedrooms, Private Pool, Beachfront (SO VIP, Living Room, Private Garden)

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View all photos for Suite, 1 King Bed, Terrace, Garden View (SO Suite, Sea facing)

Suite, 1 King Bed, Terrace, Garden View (SO Suite, Sea facing)

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View all photos for Family Suite, 1 King Bed, Terrace, Garden View (SO Family - Sea facing)

Family Suite, 1 King Bed, Terrace, Garden View (SO Family - Sea facing)

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View all photos for Suite, Multiple Beds, Terrace, Garden View (SO Suite -Sea Facing)

Suite, Multiple Beds, Terrace, Garden View (SO Suite -Sea Facing)

Highlights

View all photos for Villa, 1 King Bed, Private Pool, Beachfront (SO Beach, Private Garden,Plunge Pool)

Villa, 1 King Bed, Private Pool, Beachfront (SO Beach, Private Garden,Plunge Pool)

Highlights

View all photos for Family Villa, 1 King Bed, Private Pool, Beachfront (SO, Private Garden, Plunge pool)

Family Villa, 1 King Bed, Private Pool, Beachfront (SO, Private Garden, Plunge pool)

Highlights

About the neighborhood

What's nearby

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About this property