Hot water is room temperature We talk to hotel staff but problem can not be solved in all 4 days we stayed.
David
4/10 (不満)
WY、Hong Kong
2015 年 10 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Toilet blocked
Poor experience!
I confirmed with the hotel by phone they would give me a twin bed room.
When I check in, they refused to do so and insisted what I paid is just single room.
Toilet was blocked and couldn't flush.
The first time they sent me a staff to repair it,
and the second night i called the front desk for 4 times and they just said engineering staff is coming.
But nobody came finally!!
Totally disappointed and SURE WILL NOT stay again.