Got an e-mail a few hours before my stay telling me that I was moved out of the building I reserved due to a conference and would be given an upgraded room. I've stayed in the hotel before so the room they gave me was smaller than the room I booked. Hotels.com was no where to be seen for help- won't book via hotels.com again.
James
2019 年 11 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 9 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 9 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
出張
2019 年 8 月 24 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Give me a smoking room even non-smoking requested, the room is old, very old