Nice grounds, however been asking for receipt for stay for several days and they still have not sent it, probably an Expedia issue rather than the hotel….
Steven
2024 年 5 月に 7 泊滞在
8/10 (良い)
Mandeep
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mandeep
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Garry
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Brilliant place.
Garry
2024 年 5 月に 1 泊滞在
6/10 (普通)
Saher
2024 年 3 月 25 日
良かった点 : 清潔度、施設のコンディションと設備
My recent visit was marred by a significant oversight that significantly impacted guest experience. While the accommodations themselves were satisfactory, the failure of the hotel staff to mention a planned road closure leading to the hotel created unnecessary inconvenience for myself and fellow guests. This lack of communication led to wasted time and petrol as we struggled to find alternate routes.
Despite this issue, the hotel's ambiance and cleanliness were commendable. However, I would suggest a minor improvement in room amenities by providing tissues for guests' convenience.
In conclusion, while the stay at the willows training centre had its merits, the failure to communicate the road closure overshadowed the overall experience. I hope the management takes this feedback into account for future guest interactions.
Saher
2024 年 3 月に 1 泊滞在
6/10 (普通)
Simon
2024 年 1 月 21 日
Simon
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Christopher
出張
2024 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Christopher
2024 年 1 月に 1 泊滞在
8/10 (良い)
Kurt
出張
2024 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kurt
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Jessica
カップルで旅行
2023 年 12 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Second stay here and was just as great as the first time! Shame about the breakfast £15 for buffet that had been sat under a heat lamp and gone stale and tough no fresh turnover of food.
Jessica
2023 年 12 月に 1 泊滞在
4/10 (不満)
Mr CHRISTOPHER J
出張
2023 年 11 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor Value and Cold room
Greeting at reception was nothing better than ok, disinterested and failed to really provide any information. Room was cold with only a tiny heater and the quilt was not sufficient to provide much warmth. I was given a disabled room, which in itself is not a problem but the bed slid around on casters when sat on so I don’t think it would have been very suitable had I been disabled. The bathroom was tatty, with broken panels on the wall.
I’d arrived quite late and the buffet looked very unappetising so I went to the bar where I waited 15 minute before someone arrived to serve me. Food was very average although not expensive. Had I paid £70 for the room I would have been disappointed but at £116 I felt ripped off.