4/10 (不満)
Leah
家族旅行
2024 年 5 月 24 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The receptionist was nice and helpful but everything else was awful. We had a room on the 1st floor. When we arrived the room smelled like mildew and had stains on the floor but the worst thing was a roach crawled down the curtain and into my son’s bag. I immediately asked for a different room off of the main floor. We were moved to the 3rd floor where the room didn’t smell like mildew but the floor was stained the wall outlet cover in the bathroom was growing mold, and the door wouldn’t shut unless you put force behind it. The whole facility is run down. The outside had a few extra holes by the ac units needing repair. They did have a breakfast where you could make your own waffles and those were good but the dining area was dingy and in need of repair. We will never stay there again
Leah
2024 年 5 月に 2 泊滞在