2/10 (非常に不満)
Wojciech
2023 年 4 月 17 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Never stay in this hotel
Do not book this hotel! They asked me to pay $30 when I arrived. They said they don't work with hotels.com. I initially refused but since it was past 2 a.m. I ended up accepting their second offer at $20.
My room had a strange sweat-like odour. The door would not lock with a key because the lock was broken, so when leaving the room I had to leave the door ajar. Because of that, I wasn't able to go have a breakfast in the morning.
There was no water until I asked to fix it.
There were no courtains, so the room got bright at sunrise. Not great when you go to sleep at 3 a.m.
It was very windy that night because of a storm and there were many windows and doors slammimg all the time.
You can stay for half the price in better hotels in the city centre.
As per to hotels.com, their customer service is a joke. Zero empathy.
Wojciech
2023 年 4 月に 1 泊滞在