2/10 (非常に不満)
aimee H.
2025 年 10 月 2 日
気になった点 : 清潔度
BEWARE!!! Do NOT book this property!! Sketchy location, unsafe, place was filthy & owner unresponsive and not helpful at all. When we arrived to check in we were able to open the lockbox on the property but there was no key inside as instructed. I tried to call the host but there was no answer so I left a message & texted without a response. About 20 minutes later, a woman showed up to let us in. At the same time a man walked up to the door of the property and came inside. He said he met a woman at the nearby casino who said he could stay there (he looked homeless - like he was squatting there). The woman who let us into the apartment was very surprised that he was there and how filthy the apartment was. The man said he needed to get his things - 15 minutes later he left with 2 trash bags filled. As shown in the pictures the house was disgusting. More importantly, we feared for our safety as we figured out that the homeless looking man who was squatting there was the one that had the missing key, allowing him to be able to access the property again while we were there if he wanted. Consequently we left to find another place to stay where we would feel safe & requested a refund for the reservation. It's been 2 weeks & I'm still fighting with VRBO for my refund. The owner never even attempted to contact me regarding the issues we had. We also had issues with him not sending the access instructions prior to our arrival & had to reach out multiple times for that.
aimee H.
2025 年 9 月に 2 泊滞在