I was early to the complimentary breakfast. Brandi and her co worker with long brown hair on 5/4/24 @ 6am were working the front desk.
I walked into the dining area and walked over to get a cup of coffee. Brandi screamed at me, “ Breakfast isn’t till 6:30am!” I was the only one in the dining room. There was no need for yelling at me.
Then I heard Brandi’s co worker state,”The cows are creeping in slowly to the trough this morning!” Brandi laughed in response. I was humiliated and disrespected. I was in Denham Springs to say good bye to a friend that is dying from cancer. I just wanted a cup of coffee and to get some computer work completed for work on Monday. I am n Officer of the court and even I know that a simple professional courtesy gesture or word can be directional and comforting. Brandi and her long brown hair female co worker could do with some sensitivity training. An apology from both of them to the company would suffice. They are not nice nor helpful. Other than that, my stay at your hotel was nice and a much needed rest was needed. Thank you.
Louise
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Jason
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, quiet, met expectations
Jason
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Kelly
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When we checked in they gave us a piece of paper that had dining and shopping places within walking distance. That was wonderful to be given that without having to ask for it.
Kelly
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Joshua
出張
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in lady was quick. Hassle free. Awesome
Joshua
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Denise
2024 年 4 月 27 日
良かった点 : 設備とサービス
Always stay at this property when visiting family. Close to everything you need.
Denise
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
Andres
2024 年 4 月 16 日
Andres
2024 年 4 月に 2 泊滞在
6/10 (普通)
Chance、Lake Charles
家族旅行
2024 年 4 月 16 日
良かった点 : 清潔度、施設のコンディションと設備
Only negative thing, I asked the front desk to go stop all the kids running around on floor above me and she never did.