バースのキャラバンパーク

「It’s always a Pleasure to be at this location the staff is always helpful and always willing to help and make sure our stay is comfortable」

「The hotel employees were pleasant enough. We were, however, very disappointed in our stay this past week. It was evident that the property is not being maintained. The upholstery on one of the (uncomfortable) chairs was stained and had several holes in them. The carpet was stained, and the floor around the bed and the bedframe was visibly dirty. The window roller shade was water- stained and looked horrible. The shade stopped midway and would not move down. Then, the shade rolled down on...

「価格の割に清潔感があって良い」

「快適にすごせました。」

「The hotel lobby and hallways generally were worn down and dirty. The first room I was given was also dirty the bathroom in particular. I went back down to ask for a new room. The second room was definitely better. However, the furniture was worn and stained this hotel needs a facelift and a better cleaning.」

「Front desk staff was amazing! The room was clean. The only problem was the pool was closed during my weekend stay. I will stay at this hotel again.」

「ホテルの送迎でレストランに行ったが帰りは迎えに1時間も待たされた。やっと迎えに来たドラーバーに一体どうしてこんなに遅れたのか尋ねても無視された。ハウスキーピングが忘れられたので行ってくれるようフロントに電話をするとハウスキーパーはもう帰ったから本日の清掃は無理とのこと。文句を言うとマネージャーに連絡させますと言われたが全く何の連絡もなかった。所詮はHiltonではなく3流のBy Hiltonなので1流のサービスは期待していなかったがこれほど酷いのはむしろ笑える。もう自分は生涯二度と泊まることはない。このホテルの真ん前にホリデーインエクスプレスがあるのでこっちにしておけばよかったと本当に心から後悔した。」