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Nagoya Mansion Hotel & Residence

4.0 star property
Hotel with 2 restaurants, a short walk to Nagoya Hill Mall

Choose dates to view prices

Photo gallery for Nagoya Mansion Hotel & Residence

Couples treatment rooms, body treatments, aromatherapy, sports massages
Property entrance
Outdoor pool
Lobby
Lobby sitting area
Nagoya Mansion Hotel & Residence offers a peaceful urban retreat in the city center. Guests enjoy reflexology treatments, authentic Indonesian dishes, and free in-room WiFi. The property features an outdoor pool and garden, with Grand Batam Mall nearby.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Gym
  • Parking included
The current price is ￥4,870
￥5,893 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Deluxe, City View

1 bedroom, premium bedding, minibar, in-room safe

Executive Deluxe, City View

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Family Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LED TV
  • 78 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Room

Lobby

Suite Room

  • Sleeps 4

View all photos for Executive Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 3
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About the neighborhood

Map
294444, Batam Island, Batam, Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya

What's nearby

  • Nagoya Hill Mall - 7 min walk - 0.6 km
  • Grand Batam Mall - 17 min walk - 1.5 km
  • BCS Mall - 17 min walk - 1.5 km
  • Harbour Bay Ferry Terminal - 4 min drive - 3.8 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪Batamia Oleh-Oleh - ‬5 min walk
  • ‪Windsor Food Court - ‬8 min walk
  • ‪Mie Kampung Bagan Siapi-api - ‬6 min walk
  • ‪Inul Vizta - ‬6 min walk
  • ‪Nagoya Thamrin Kopi Tiam - ‬5 min walk

About this property

Nagoya Mansion Hotel & Residence

Upscale hotel near Nagoya Hill Mall
You can look forward to a grocery/convenience store, a terrace, and a coffee shop/cafe at Nagoya Mansion Hotel & Residence. Treat yourself to a sports massage, a body scrub, or a body wrap at Puncak Alam Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, a 24-hour front desk, and an elevator
  • Barbecue grills, luggage storage, and concierge services
Room features
All 200 rooms have comforts such as fireplaces and premium bedding, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Blackout drapes/curtains and slippers
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Similar properties

Lobby

Planet Holiday Hotel & Residence

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.2 out of 10, Very Good, 288 reviews
Planet Holiday Hotel & Residence

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Frequently asked questions

Does Nagoya Mansion Hotel & Residence have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Nagoya Mansion Hotel & Residence?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Nagoya Mansion Hotel & Residence on Oct 26, 2025 start from ￥4,870, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nagoya Mansion Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nagoya Mansion Hotel & Residence?

Self parking is free at this property.

What time is check-in at Nagoya Mansion Hotel & Residence?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Nagoya Mansion Hotel & Residence?

Check-out is at noon.

Where is Nagoya Mansion Hotel & Residence located?

Located in the heart of Batam, this spa hotel is within 1 mi (2 km) of Nagoya Hill Mall, Grand Batam Mall, and BCS Mall. Harbour Bay Ferry Terminal and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 mi (5 km).

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Nagoya Mansion Hotel & Residence Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 34 out of 185 reviews
Rating 8 - Good. 67 out of 185 reviews
Rating 6 - Okay. 49 out of 185 reviews
Rating 4 - Poor. 20 out of 185 reviews
Rating 2 - Terrible. 15 out of 185 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raghavendra

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good Location
Stayed 1 night in Oct 2020

6/10 Okay

Raymond Joseph

Disliked: Amenities
Very average
Stayed 2 nights in Apr 2025

4/10 Poor

desmond

Disliked: Property conditions & facilities
Beer is a bit expensive No hair dryer
Stayed 2 nights in Apr 2025

6/10 Okay

NEO JIA AN

Liked: Staff & service
abit far from shopping centre
Stayed 3 nights in Aug 2024

6/10 Okay

ZAW MAUNG

Wifi is not stable connection
Stayed 1 night in Nov 2023

6/10 Okay

Perry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.
Stayed 6 nights in Jun 2024

6/10 Okay

Didier

air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Stayed 2 nights in Sep 2022

6/10 Okay

Didier

Disliked: Staff & service
pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Stayed 2 nights in Sep 2022

4/10 Poor

Burhan

Disliked: Property conditions & facilities
1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Stayed 2 nights in Aug 2022

6/10 Okay

Raymond

Stayed 2 nights in Dec 2023

10/10 Excellent

YUKIHIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Lam hong

Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

値段が安いのは魅力だけど…

Wi-Fiが繋がりにくかったのが残念です。 エレベーターが1基故障して、1日以上止まったままで待ち時間が長く不便しました。 値段が安いので、仕方ないかー…って思いました。
Stayed 1 night in Jan 2023

6/10 Okay

Kamsani

Stayed 2 nights in Dec 2022

2/10 Terrible

Mohd Jasman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor facilities

Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Ok just average. Could be better
Stayed 1 night in Jul 2021

8/10 Good

Barmawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location is good. Clean and all staff are very friendly.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can't use grab app through hotel WiFi...
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

特に無く、普通のホテル
Stayed 1 night in Apr 2019

4/10 Poor

LiewKM, batam, Indonesia

Liked: Cleanliness, staff & service
Disliked: Amenities
Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
Stayed 1 night in Dec 2019

6/10 Okay

Sim

Disliked: Cleanliness, property conditions & facilities, room comfort
Bath towels were old and pillow and bedsheets were stale.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is Central in Nagoya and hotel is quite worth for the money paid, quiet and a reasonable good gym workout area.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019