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Lai Lai Mutiara Hotel

3.0 star property
Travelers find both comfort and convenience at this hotel near Nagoya Hill Mall, with easy access to Harbour Bay Ferry Terminal for island exploration

Choose dates to view prices

Just steps from Nagoya Hill Mall, Lai Lai Mutiara Hotel offers a practical base for Batam visitors. Enjoy in-room WiFi, laundry facilities, on-site dining, and free self-parking throughout your stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
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    Policies

    Check-in

    Check-in time starts at 2 PM

    Minimum check-in age: 17

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property

    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome

    Cribs (infant beds) are not available

    Property payment types

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards

    Frequently asked questions

    Is Lai Lai Mutiara Hotel pet-friendly?

    No, pets are not allowed at this property.

    How much is parking?

    Self parking is free at this property.

    What time is check-in at Lai Lai Mutiara Hotel?

    Check-in begins at 2 PM.

    What time is check-out at Lai Lai Mutiara Hotel?

    Check-out is at noon.

    Does Lai Lai Mutiara Hotel provide a shuttle to the airport?

    Yes, there's an airport shuttle.

    Where is Lai Lai Mutiara Hotel located?

    Situated in Batam, this hotel is within 2 mi (3 km) of Nagoya Hill Mall, Harbour Bay Ferry Terminal, and Grand Batam Mall. BCS Mall and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 mi (5 km).

    Can I cancel my reservation for free and receive a full refund?

    Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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    Reviews

    Reviews

    7.0

    Good

    7.0

    Cleanliness

    10

    Location

    8.0

    Staff & service

    6.6

    Property conditions & facilities
    Rating 10 - Excellent. 1 out of 4 reviews
    Rating 8 - Good. 2 out of 4 reviews
    Rating 6 - Okay. 0 out of 4 reviews
    Rating 4 - Poor. 0 out of 4 reviews
    Rating 2 - Terrible. 1 out of 4 reviews

    Reviews

    Verified

    10/10 Excellent

    Rachman

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Holiday with family

    Very good hotel, the service is very friendly, the rooms are very clean. We are very satisfied to stay at this hotel.
    Stayed 1 night in Jun 2019
    Verified

    8/10 Good

    Manish

    Liked: Cleanliness, staff & service, room comfort

    Close to the nightlife area.

    Clean rooms. Friendly staff. Close ti the pubs/bars and eating joints.
    Stayed 1 night in Jul 2018
    Verified

    2/10 Terrible

    l

    Disliked: Cleanliness, property conditions & facilities, room comfort

    Not a good stay.

    No comb.. quite dirty...room no window... have smoke smell... very far from nogaya mall... Bed ok..
    Stayed 1 night in Dec 2017
    Verified

    8/10 Good

    Verified traveler

    Liked: Cleanliness, property conditions & facilities, room comfort
    Stayed 2 nights in Nov 2018