Stayed at new wing of Batam City Hotel. Walking distance to most of the eateries I wanted to go to. Most importantly, it is just next to the massage parlour I enjoyed going to. BCS is just aright across the road after passing thru' a short lane. Of course if you are looking for a resort and beach experience, this is not the place.
Shirley
2017 年 6 月に 2 泊滞在
8/10 (良い)
Chee Khim
2017 年 6 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything good except breakfast and no free gym and no Swimming pool. Breakfast too limited food type.
Chee Khim
2017 年 6 月に 2 泊滞在
4/10 (不満)
Jacq、SG
2017 年 3 月 19 日
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Staff made mistake and put blame on guest
Indonesian friend brought friend and i to hotel check in, asked to wait n then i showed her online reservation details... I repeated request for 2 beds n late check out if possible. She then gave us room key, went to room but key card not working, had to call staff up n saw that room had a queen n a single bed. Did not think too much about it. Next morning received call in room that we were given wrong room n staff insisted we asked for 2 double beds as we had 3 people and that soecific room number n wanted to forfeit my deposit. I argued that they did not leave note in room when we were out to resolve issue after we came back as they said they tried calling room but no answer. After my argument that staff saw reservation details n yet accused me of asking for double beds n room number, manager told me then she will get staff to pay but that next time it will be charged. This accusation and attitudes of hotel front desk staff is totally unacceptable n left a very bad impression that even my indonesian friend said she will ask friends to not stay in this hotel as initially she thought we had a very nice room... Restaurant staff are friendly but definitely not the front desk staff as even as i checked out, the lady manager told me that next time the deposit will be forfeited if it happens again.... This is really bad bad staff attitude!!!!!
Jacq
8/10 (良い)
Xeria、Singapore
2017 年 2 月 3 日
良かった点 : スタッフとサービス、客室の快適度
Nice hotel near to BCS mall
Everything was good except for the water temperature for shower, the water can get very hot and very cold suddenly, so pls dont not put the shower near your body, test before you shower.
Xeria
2/10 (非常に不満)
usn sailor、tn
2016 年 12 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst hotel ever
I have traveled to many countries and stayed at many hotels this is by far the worst hotel that i have ever stayed. And the service was horrendous. Lesson learned
usn sailor
8/10 (良い)
宿泊されたお客様
2016 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
nice room...good breakfast....good location...room spacious and cleaned...courteous hotel staff
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2016 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
10/10 (非常に良い)
Ong
2016 年 9 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It a clean hotel
I am stay there few times, it good location and free shuttle one way.