We did not have any problem with the hotel cleanliness, as reviewed by others. The staff were very friendly and attentive. During our booking, we had requested for 2 rooms furthest from the lift lobby. We were given the furthest room on the highest floor.
Also, this was not our first choice to stay around the area. We ended up here because our first choice hotel (which is more expensive) was fully booked. But when we arrived in Batam, Artotel had looked newer and more modern than our first choice hotel.
Will be back again.
David
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
SAZELI
家族旅行
2024 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will Definitely Come Again…….
This was my 2nd time staying at Artotel & the experience was wholistically pleasant; right from entering the hotel entrance being greeted with a friendly welcome & leaving the as we checked out.
Location was accessible to Grand Batam Mall which made it more convenient.
SAZELI
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Siu Tjing Tammy
カップルで旅行
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
5 mins walk to Reborn massage. Second time I am staying here. Spacious rooms, clean toilet. Could have added spare toilet roll. Room had left over rubbish from previous occupier and area in the corner wasn't clean.
Still, great stay overall and I would return.
Siu Tjing Tammy
2024 年 1 月に 1 泊滞在
8/10 (良い)
Wee
2023 年 12 月 30 日
Wee
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Yee
カップルで旅行
2023 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were clean! Rooms were big and everything was great! Recommended
Yee
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
overall our stay was excellent. Everything was in order except that no hand towels were provided. Maybe the chamber maid was absent minded and forgot to include it with the bath towels. No problem we just called reception to request for the hand towels.
宿泊されたお客様
2023 年 12 月に 2 泊滞在
4/10 (不満)
Jane
グループ旅行
2023 年 12 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
1 night stay at Artotel
The hotel chambermaid did not do a good job. a pair of slippers was left on the coffee table together with the cups and coffee machine.
Only 1 roll of half used toilet roll is available in the room.
The hairdryer's handle is broken, i have to hold the joint wnen using to prevent it from bending back.
Jane
2023 年 12 月に 1 泊滞在
8/10 (良い)
Khar Boey
家族旅行, グループ旅行
2023 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Is near grand Batam shopping mall and walkable distance to Batam city square mall. Lots of massage shops near the hotel. A morning market with local foods to eat. Local snacks shops open till evening if you need to get some. More eating options nearby