The breakfast was terrible, some food were finished at 9.15am, milk was not top up until we asked and not cold for cereal. Traditional kueh were finished too at 9.15am even though bf was till 10am. Last year bf was great but not this time so will not book again.
Sharon
2025 年 7 月に 1 泊滞在
8/10 (良い)
Ewe Wee
家族旅行
2025 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Location was good. 20mins drive from Batam Center Ferry Terminal and 5-10mins walk to Grand Batam Mall, 15-20 mins walk to BCS Mall. There are many eateries around.
The room was spacious and clean. Though the furniture is a bit old, they are functional. The negative point is the bath tub. The design is not good as the water from either the shower head or the waterfall head will have some of the water onto the bathroom floor. The drainage of the bathtub is also super slow, ie draining a bath tub full of water will take at least 15mins.
The service was good. Room cleaning was prompt.
Breakfast was relatively good for the price. It was buffet style with the usual egg station.
Ewe Wee
2025 年 1 月に 2 泊滞在
8/10 (良い)
Koh
グループ旅行
2024 年 9 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfort, good location with walking distance.
Koh
2024 年 8 月に 1 泊滞在
2/10 (非常に不満)
Fumin
家族旅行
2024 年 6 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old and outdated. We have put in request eg non smoking room but was not being fulfill. The only good point is that it is within walking distant to Grand Mall.
Fumin
2024 年 6 月に 2 泊滞在
8/10 (良い)
Tok
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tok
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
MOHAMED
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MOHAMED
2023 年 12 月に 2 泊滞在
4/10 (不満)
Rhys
2023 年 12 月 29 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not recommended
Booked 2 days but decided to cut short my stay. The carpets were sticky n there were stains on the bedsheets and pillows. Couldn’t sleep as the rain hitting on the windows were super loud.
Rhys
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Yilong
2023 年 12 月 25 日
Yilong
2023 年 12 月に 1 泊滞在
2/10 (非常に不満)
Linda
グループ旅行
2023 年 12 月 17 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Dont stay here if u r non smoker
Dont stay here if u are non smoker.
I have stated my request non smoking room when booked delux room. However the room was upgraded to junior suite SMOKING room. The smell was unbearable. I checked with them next day why i was givien a smoking room. They claimed that the room has already cleaned up before letting me to stay. Dont ever stay in this hotel again