first room we were assigned had a cracked sink and bathroom mirror, also it was on the top floor right under a heating and cooling unit. Very noisy. we took pictures of the sink and mirror and showed to front desk clerk. she apologized and offered another room. this room was on the first floor, when we tried to enter the room we discovered the door lock would in fact not lock. back to the front desk clerk, she apologized and said that was an easy fix and immediately called maintenance. she said it wouldn't take long so went for a walk came back in about 1 hr and the door lock was operating correctly. The bed was harder than we like but we weren't going back to complain about it. this hotel was very convenient for the weekend we had planned and the breakfast was good although because of a soccer team tournament in town seating was in short supply. Would probably stay again but would also do some price shopping.
Ronald
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Alisha
家族旅行
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk was excellent; room was huge - will stay here again
Alisha
2024 年 5 月に 1 泊滞在
4/10 (不満)
jason
2024 年 5 月 13 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Room was in rough shape. Cracked sink, mirror edges broken off. Toilet had issues. Not worth the $300 per night this time around.
jason
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
susan、Roebling
家族旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was friendly and helpful. Room exceeded expectations. Plenty of convenient dining and shopping options within walking distance.
susan
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Christine
グループ旅行
2024 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed at the Element the night before knee surgery, which was very convenient.
Christine
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Abriann
家族旅行, 小さなお子様連れの家族旅行
2024 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was nice and clean. Staff was very nice. Beds were comfortable and room was clean and spacious. Hotel was located around a lot of shopping and restaurants. So convenient to get on and off highway to Aspen. Definitely will go back. Thank you
Abriann
2024 年 3 月に 2 泊滞在
8/10 (良い)
Michele
家族旅行
2024 年 2 月 5 日
So the hotel was nice, staff is friendly. We were traveling for our kids ski competition. Be aware that if your room is on the side of the hot tub it may get very loud. It felt like a party going on down there. Our kids needed to go to bed early and they could not get to sleep. I did mention it to the front desk and they went out to talk to them. It got quiet for like 5 minutes and then the music was back on.
Michele
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Brian
出張
2024 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms are newly finished and clean. Front desk staff are all very friendly, helpful, and professional.