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"We were grateful, through inquiry of our local cousin, to receive a room upgrade with a balcony and view making our experience all the more special. It was easy to be satisfied because of the care and attention received from staff. They were friendly, warm and responsive. It’s very easy to say we ..."

"We were there for just one night, prior to a cruise. Getting a taxi the next morning was an issue, as there were 4 cruise ships in port. We were travelling with 4 others, so got 1 taxi for 2 and big luggage, and the rest of us walked to the terminal, a 45 minute walk. Weirdly, the hotel is in the ..."

"Good location for Winchester and the Uni if you drive. Very small car park. Spa service was unremarkable, felt like it was very rushed and not worth what I paid. Room service was again very average, limited selection of wines, no robes in room (extra charge) generally not the luxurious relaxing stay ..."