"As a frequent solo traveler, my basic needs are good rest and safety, and to feel help only when I need it. The room was great, except the TV connection and coffee machine were both not working when I arrived (the tv was fixed, not the coffee machine). There were a couple strange incidents of hotel workers assuming I needed assistance when I did not, and in one embarrassing case a worker chased me down the hall to show me to the Ladies Room while I was walking directly and clearly to Joe Allen’s. I appreciated the environmental/sustainable efforts of the hotel. I am infuriated that the hotel (and seemingly most of London) refused to accept any cash at their restaurant or bar. Cash/pounds are LEGAL TENDER and if I wish to use it to pay in your establishment you should accept it."
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