Dear Shizuka,Thank you very much for your feeback! It was a pleasure to host you and we look forward welcoming you again soon. Best regards,Ari AntolínGuest Relations
Dear Mr. Fuji,Thank you for your comment. We are plased to read that you've had a wonderful time in Barcelona and in the hotel El Avenida Palace.We hope to welcome you back again very soon.Best RegardsM.JOperations Director
Dear Toshiko,Thank you very much for rating our hotel. It is a pleasure for us to offer the best service possible and be helpful whenever we have the chance.Have a lovely year 2024 and we hope to accommodate you very soon.Best RegardsM.J
Dear Kaori,We are glad to hear such beautiful and positive words of our hotel. Not only you enjoyed the stay but your family as well. We'll be very fortunate to have you with us next time you visit our sunny Barcelona.Thanks, thanks thanks for such nice opinion.Best RegardsM.J
8/10 (良い)
Kazuhiro
出張
2023 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
ロケーションが良い。
Kazuhiro
Begoña de Beascoaからの返信 (投稿日 : 2024 年 2 月 13 日)
Hello Kazuhiro,Thanks for your evaluation.and your comment.We are happy you enjoyed Barcelona living with us, and hope we see you again very soon !!Kind regards,Begoña de BeascoaGuest Relations
8/10 (良い)
Koichi
カップルで旅行
2023 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
地下鉄駅が近いので便利。従業員が頑張っている。
Koichi
2023 年 11 月に 5 泊滞在
Begoña de Beascoaからの返信 (投稿日 : 2023 年 12 月 9 日)
Hello Koichi,Thanks for your evaluation and your comments. They are very important for us.We are glad you enjoyed your stay in Barcelona living with us, and I will transfer your words to our staff; thanks again.Let me know when you are back !Kind regards,Begoña de BeascoaGuest Relations
Dear Kimiko,Thank you for choosing our hotel in your visit to Barcelona.We are happy to know that you've had a wonderful time with us.We hope to see you very soon.Greetings from sunny BarcelonaM.J
Hello Mr Masaharu,Thanks for coming back ! Your opinions are very important for us, son we know we are in the right way.Let me know next time you are coming back to the city; I would be happy to meet you personally !Kind regards,Begoña de BeascoaGuest Relations
10/10 (非常に良い)
Hiroyasu
2023 年 10 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hiroyasu
2023 年 9 月に 1 泊滞在
Begoña de Beascoaからの返信 (投稿日 : 2023 年 10 月 6 日)
Hello Hiroyasu,Thanks for your evaluation ! It is very important for us to know about our guests' feelings in our House.It has been a pleasure to host you here, Sir, and we hope we welcome you again very soon !Kind regards,Begoña de BeascoaGuest Relations
10/10 (非常に良い)
YUKO
家族旅行
2023 年 9 月 10 日
良かった点 : 清潔度、客室の快適度
YUKO
2023 年 9 月に 2 泊滞在
Begoña de Beascoaからの返信 (投稿日 : 2023 年 10 月 30 日)
Hello Yuco,Thanks for coming back with your evaluation ! It is very important for us to know how do things run from guests' point of view.It has been a pleasure to host you here, and hope we see you again very soon.Kind regards,Begoña de BeascoaGuest Relations
10/10 (非常に良い)
SOTA
2023 年 5 月 13 日
SOTA
2023 年 5 月に 3 泊滞在
Begoña de Beascoaからの返信 (投稿日 : 2023 年 6 月 13 日)
Apreciado cliente,Muchas gracias por su valoración, es muy importante para nosotros.Ha sido un honor hospedarlo y confiamos en verle nuevamente muy pronto.Atentamente,Begoña de BeascoaRelaciones Públicas
Hello Yuko,Thanks for your coments !We are glad you had a good time with us.Please let me know when you are coming again.Kind regards,Begoña de BeascoaGuest Relations
Hello Hiroyuki,Thanks for coming back !We are glad you had a good stay with us.Please let us know next time you come to Barcelona.Kind regards,Begoña de BeascoaGuest Relations
Dear Koji,Many thanks for coming back.Yes, you are right, we have not got very fast lifts, but we try to keep their classic and authentic appearance.We are glad you had a good time with us.Kind regards,Begoña de BeascoaGuest Relations
10/10 (非常に良い)
Kengo
カップルで旅行
2023 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staffs are all kind to us. And the breakfast was really nice.
Kengo
2023 年 3 月に 1 泊滞在
Begoña de Beascoaからの返信 (投稿日 : 2023 年 3 月 31 日)
Hello Mr Kengo,Thanks a lot for your coment. It has been a pleasure to host you here.Please come back for your next visit to Barcelona !Kind regards,Begoña de BeascoaGuest Relations
Dear Guest,We would like to thank you for your words of satisfaction about the hotel, comments like yours encourage us further to improve ourselves every day.Hoping to welcome you again in your next visit to Barcelona, we are at your disposal and we send our compliments.
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 3 月 12 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
宿泊されたお客様
2020 年 3 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
立地が良い
困っていると助けてくれてよかった
部屋のクリーニングもよく満足です
宿泊されたお客様
2020 年 2 月に 3 泊滞在
Quality Ambassadorからの返信 (投稿日 : 2020 年 2 月 17 日)
Dear Guest,
Thank you for taking your time to give us your feedback.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
6/10 (普通)
宿泊されたお客様
カップルで旅行
2020 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス
エアコンの温度調節が故障していたが、申し出ると外出中に修理されていた。
宿泊されたお客様
2020 年 1 月に 3 泊滞在
Quality Ambassadorからの返信 (投稿日 : 2020 年 2 月 4 日)
Dear Guest,
Thank you for taking your time to give us your feedback.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you for taking your time to leave your review.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Mr. Kumakei,
We are delight to see your comment about our Hotel.
We would like to thank you for taking your time leaving a review.
Looking forward to welcome you soon.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you for taking your time to give us your feedback.
We regret the incident with your bed, and we take good note to be able to solve it in future occasions.
We look forward to welcome you in the near future, and be able to regain your trust.
Kind regards,
Ana Tomás
Quality Ambassador
8/10 (良い)
宿泊されたお客様
2020 年 1 月 11 日
良かった点 : 清潔度
立地のよいホテル
立地がよく、屋上テラスからバルセロナのまちが一望でき、朝食も美味しいので気に入っています。
リノベして室内がきれいになりましたが、部屋の防音をしなかったのが残念です。隣の部屋の声、音が良く聞こえます。
The room was renovated and cleaned, but I'm sorry that it did not soundproof. I can hear the voice and sound of the next room well.
宿泊されたお客様
2020 年 1 月に 1 泊滞在
Quality Ambassadorからの返信 (投稿日 : 2020 年 1 月 13 日)
Dear Guest,
Thank you for taking your time to give us your opinión.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Yohko,
Thank you for taking your time to leave your revioew.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
We are delight to see your comment about our Hotel.
We would like to thank you for taking your time leaving a review.
Looking forward to welcome you soon.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you for taking your time to give us your feedback.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you very much for taking your time to answer our survey and give us your feedback.
We are very happy to know that we reached your expectations, and we look forward to welcome you again very soon.
Best wishes
Dear Guest,
Thank you very much for taking your time to answer our survey and give us your feedback.
Looking forward to welcome you again very soon.
Best wishes,
Dear Guest,
Thank you for taking your time rate your last stay in our hotel.
We are glad to see that your experience with us was successful.
We look forward to welcome you in the near future.
Kind regards,
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 10 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
アップグレードして頂いて、なんの不満もないです。
しいて言うなら朝食のオペレーション。
宿泊されたお客様
2019 年 10 月に 1 泊滞在
Quality Ambassadorからの返信 (投稿日 : 2019 年 10 月 29 日)
Dear Guest,
Thank you for taking your time to give us your feedback.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you very much for taking your time to give us your feedback.
We take good note of your comments in order to take measures and the appropriate actions to improve our services as soon as possible.
Do not hesitate to contact us next time you travel to Barcelona.
Best regards,
Ana Tomás
Quality Ambassador
Dear Guest,
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2019 年 9 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
立地、サービス、客室すべてがよかった。コスパがいいと感じた。
宿泊されたお客様
2019 年 9 月に 2 泊滞在
Quality Ambassadorからの返信 (投稿日 : 2019 年 9 月 20 日)
Dear Guest,
We would like to thank you for taking your time leaving a review.
Looking forward to welcome you soon.
Kind regards,
Ana Tomás
Quality Ambassador
10/10 (非常に良い)
CHIKA
2019 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
静かでロケーションも良く、ぐっすり眠れる広めの部屋。GOODです!また泊まりたいと思います。
CHIKA
2019 年 9 月に 3 泊滞在
Quality Ambassadorからの返信 (投稿日 : 2019 年 9 月 19 日)
Dear Chika,
Thank you for taking your time to leave your review.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you for taking your time to give us your feedback.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you for taking your time to rate our hotel.
We are glad to read that your experience with us was successful and that you enjoyed our Hotel.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you for taking your time to rate our hotel.
We are happy to see that your experience was nice and you enjoyed your stay.
We look forward to welcome you in the near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you very much for taking your time to answer our survey and for your nice comments.
We apologise for the inconvenience with childs noise, and we hope this inconvenient didn't impaired your stay.
Looking forward to welcome you again very soon.
Best wishes
Ana Tomás
Quality Ambassador
Dear Guest,
We are delighted to know that your last stay was nice and you enjoyed our hotel.
Many thanks for taking your time to leave a review.
Looking forward to welcome you soon.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
We would like to thank you for your words of satisfaction about the hotel, comments like yours encourage us further to improve ourselves every day.
Hoping to welcome you again in your next visit to Barcelona, we are at your disposal and we send our compliments.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
We are delighted to see your puntuaction of our Hotel and your last stay.
We would like to thank you for taking your time leaving a review.
Looking forward to welcome you soon.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
We would like to thank you for your words of satisfaction about the hotel, comments like yours encourage us further to improve ourselves every day.
Hoping to welcome you again in your next visit to Barcelona, we are at your disposal and we send our compliments.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
We would like to thank you for taking your to rate our hotel.
Looking forward to welcome you soon.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest,
Thank you very much for taking your time to leave a rate of our hotel.
We look forward to welcome you back in a near future.
Kind regards,
Ana Tomás
Quality Ambassador
Dear Guest, Thank you for taking your time to give us your feedback. We are glad to see that your experience with us was successful and that you enjoyed our Hotel. We look forward to welcome you in the near future. Kind regards,
Ana Tomás Quality Ambassador