Dear Yoshimitsu,It was a pleasure hosting you and desiring to continue to have you at our hotel when travelling to Barcelona. We hope to host you again in the near future.Best Regards,

お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。Jessica LasserManager

Dear Mr. Hwachun,first at all, thank you so much for your time, sharing your experience with us and for giving us a good mark.Hopefully, you've the option to visit us again very soon!Best regards,Jessica LasserManager

Dear Masako,Thank you for reviewing your stay at our hotel. We are glad overall, you had an enjoyable experience with us. We hope to host you again in the near futureBest Regards,

Dear Fumikazu,thank you so much for dedicate part of your time to give us such a great mark of your experience with us!We hope to see you again very soon!Best regards,Jessica LasserManager

お客様へ、フイードバックにお時間を頂ありがとうございます。またお会いできるのをお待ちしています。Jessica LasserManager

Dear MIDORI,Many thanks for sharing your review. We are happy to know that you had a great time with us. Kind regards,Jessica LasserHotel Manager

Dear Yoko,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind regards,Jessica LasserHotel Management

Dear Makoto, Thank you for such a great scoring of your experience. Best regards,

Dear Yoichi,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Dear Kazuya, Thank you for such a positive scoring of our service and facilities. We hope to see you agaun very soon.Best regards,

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Thank you for taking your time leaving a review.We are glad that you enjoyed it here. Hopefully, we'll welcome you back very soon. Best regards,

Thank you so much for such a great review.We are glad that you enjoyed your stay with us.We hope to welcome you back very soon.Best regards,

Thank you for leaving a review of your experience with us. We hope to welcome you back very soon.Best regards,

Dear Hiroaki,Thank you for taking your time rating our hotel services.Hopefully, we'll welcome you back very soon. Best regrads,

お客様へ、フィードバックにお時間を頂ありがとうございます。お客様が我々のホテルでより良い体験を出る様このフィードバックを元に改善を図りたいと思っております。我々はより良いホテルでの時間を過ごしていただける様努力していますが、今回その目標を達せなかった事を大変申し訳なく思っております。もしもう一度チャンスを頂けるのであれば、お客様の意見を元に学び、改善し、より良いホテル体験ができる様努力する事を必ずお約束いたします。Jessica LasserManagerSercotel Rosellon

Dear Naomi, Thank you for leaving a nice scoring of the hotel services.Hopefully, we'll be able to welcome you back very soon.Best regards

Dear Hiroko!Thank you for leaving a review of our facilities. Hopefully, we'll welcome you back very soon.Best regards,

Dear Yuki, Thank you for feedback. It's much appreciated. Kind regards,

Dear Mari,We appreciate taking your time with your review. It's great to hear that you enjoyed the hotel views during your stay. We'll take notes about the point that you mention to improve our service. We always try to be as welcoming as possible. Hopefully, we can make it up to you during your next trip. Kind regards,

Dear Minako, Thank you for your nice review. Even though it was a short stay, we are very proud to hear that you enjoyed the hotel services and staff. Obviously, the hotel highlights it's the terrace and the rooms views. We appreciate your time pointing that out.Hopefully, in a near future, we'll be able to welcome you back. Kind regards,

Dear Eriko, Thank you for your great rating. It's very encouraging. Kind regards,

Dear Yudai, Thank you for your great feedback. It's great to hear that you enjoyed the views from your room.Regarding the AACC, it's a general system that it can be only controlled by the hotel. You are right on that.We'll take notes to make improvements. Kind regards,

Dear Takeshi, We really are thankful for you nice word and feedback of your stay in Sercotel Rosellón.Sincerely,

Thanks for this amazing review Shun. We take note about the issue of the keys. Sometimes the demagnetize with the phones. But we are very happy to know that the rest of your stay was nice. Come back whenever you like!Best Regards

Thanks for the review Sayaka. Feel free and welcome to come back whenever you want! We will be happy to have you here again!

Thanks for your review! Hope to see you soon!

Thanks for the review! Hope to see you again soon!