Overall, the property was beautiful! The house was very clean, spacious, and comfortable. I gave this property 4 stars because the only issue was the check in process. Prior to our arrival, I only received one email stating that check in was anytime after 3pm. I received no email stating that anytime after 5pm (when the office closed) you could pick up your check in packet at the rental office. We were stuck trying to figure out what to do for an hour and 45 minutes. There were no after hour numbers to call, or anyone that could be reached from the rental office. The number to the security officer was not available anywhere, but luckily we ran into a sweet couple who gave us the number to the security guard. In addition, the maps were hard to read and the security guard had to escort us to our town home. She was very nice! Other than those two incidents, I have nothing but great things to say about this home. We felt very safe and were happy to know it was in a gated community. The views were beautiful! Knowing how to do everything now, I would definitely go back or refer to a friend! Also the gps worked for us!