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「The Air conditioning was broken. They had to change me a room two× one was because the rain coming inside the room and the other one was because the air conditioner was not working, but the staff do what they supposed to do to make me comfortable. Thank you.」

「La mejor opción y la mejor decisión Todo limpio organizado buena vista ,tranquilidad y un clima perfecto para recrearte Buen servicio Al instante Un lugar muy acogedor que cuando llegas al final de tu estadía no te quieres ir . Si estás buscando un hotel te recomiendo este con los ojos cerrados muy encantada Está ha un minuto de la playa los almendro y a un minutos de la piscina villa cana」

「Un hotel catastrophique. - La chambre était malgré tout correcte, il y avait un spa sur la terrasse, malheureusement il était vide. Mais cela n’était pas très important. - Le vrai problème cet hôtel était la communication. Si vous ne parlez pas espagnol couramment, à éviter totalement. La personne à l’accueil ne fait aucun effort pour parler lentement l’espagnol et ne parle pas du tout l’anglais. On se débrouille avec Google translate mais c’est fatiguant et on ne peut pas le faire en...

「Es un buen lugar.」

「Todo」

「I stayed there last September and this hotel charged deposit by mistake. I sent email to hotel a few time about refund the deposit, but never replied at all. I stayed this hotel again last week so that I brought the proof of deposit, which was deducted from my credit card. Reception of this hotel said they will check the situation. Then I returned to the reception to hear the result, and receptionist said it will refund soon. However deposit was never refund at all. Seems like this hotel...

「The hotel did not have a record of our reservation. The room was not clean nor made up. The security personnel did their best to meet our needs. Next morning the manager came knocking on our door claiming we did not have a reservation but luckily I had receipts having booked and prepaid via Expedia months in advance. The manger was rude and unwelcoming. However she got that job is beyond me. Though the property seemed nice enough the overall experience was stressful and upseting to say the...