The staff was confused when I got there, could not find my booking which I paid for in full online with credit card. They were unaware that Expedia is associated with hotels.com. Also, upon arrival I had to pay an additional 1000 baht deposit for key. This was not mentioned online and is something the customer should be notified of.
Barerah
6/10 (普通)
宿泊されたお客様
2016 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Hotel ok, gutes Essen, schlechte Lage
Freundliches Personal, gutes Essen, schlechte Lage, Zimmer OK, sehr kleines Klo mit Dusche
宿泊されたお客様
6/10 (普通)
elizabeth、Bellingham, WA, USA
2015 年 12 月 12 日
Average hotel, but met our needs
Best wifi we've had in SE Asia. The family room was really two adjoining rooms, but met our needs. Breakfast was simple, but good. Hotel was clean. Staff was pleasant. Nothing over the top or below average. It is close to Don Muang airport if there is no traffic. Not a lot of food choices in the area, however.