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GH Universal Hotel Bandung

4.5 star property
Families relax by the outdoor pool at this luxury retreat while shoppers appreciate the proximity to Bandung's retail paradise just steps away

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Escape to GH Universal Hotel Bandung, a luxury haven near Bosscha Observatorium. Unwind with a rejuvenating massage or facial at Bellux Spa, then savor international flavors at Belle Vue Elevate restaurant. With an outdoor pool, children's pool, and playground nearby Rumah Mode Factory Outlet and buffet breakfast available.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, free minibar items, in-room safe, desk

Superior Double Room

  • Garden view
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Queen City View

Premium bedding, free minibar items, in-room safe, desk

Deluxe Double Queen City View

  • City view
  • 66 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Queen Pool View

Premium bedding, free minibar items, in-room safe, desk

Deluxe Double Queen Pool View

  • 66 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe King No View

Premium bedding, free minibar items, in-room safe, desk

Deluxe King No View

  • 45 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King City View

Premium bedding, free minibar items, in-room safe, desk

Deluxe King City View

  • City view
  • 45 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King Pool View

Premium bedding, free minibar items, in-room safe, desk

Deluxe King Pool View

  • 45 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Pool View

Premium bedding, free minibar items, in-room safe, desk

Superior Pool View

  • 26 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Garden View

Premium bedding, free minibar items, in-room safe, desk

Superior Garden View

  • Garden view
  • 26 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room

  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

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Exterior

Crowne Plaza Bandung by IHG

Braga
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 232 reviews
The price is ￥9,519
￥11,518 total
includes taxes & fees
Aug 4 - Aug 5
Crowne Plaza Bandung by IHG
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About the neighborhood

Located in Bandung, GH Universal Hotel Bandung is in the city center. Traveling with kids? Don't miss Bosscha Observatorium. Visit our Bandung travel guide
Map
40143, JB, Bandung, Jalan Doktor Setiabudhi, 376

What's nearby

  • Amazing Art World
    8 min walk - 0.7 km
  • Elephant Village
    16 min walk - 1.4 km
  • Indonesia University of Education
    17 min walk - 1.5 km
  • Villa Isola
    3 min drive - 3.2 km
  • Pondok Pesantren Daarut Tauhid
    5 min drive - 3.9 km

Getting around

  • Gadobangkong Station
    16 min drive
  • Bandung (BDO-Husein Sastranegara Intl.)
    29 min drive

Restaurants

  • Jing Paradise
    11 min walk
  • Kepler Sky Lounge
    12 min walk
  • Hardy's Dining Room
    12 min walk
  • Belle Vue
    1 min walk
  • Rit's cafe
    5 min walk

About this property

GH Universal Hotel Bandung

  • Luxury family-friendly hotel near Rumah Mode Factory Outlet
  • Located close to Bosscha Observatorium, GH Universal Hotel Bandung provides an airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a facial, a massage, or a body scrub at Bellux Spa, the onsite spa. The on-site international cuisine restaurant, Belle Vue Elevate, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), a banquet hall, and meeting rooms
    • A porter/bellhop, luggage storage, and a TV in the lobby
    • Tour/ticket assistance, a gift shop, and free newspapers
  • Room features
  • All 105 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
  • Other conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 32-inch LED TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 275,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Belle Vue Elevate

Things to do

  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's club
  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7,233 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 275000 for adults and IDR 175000 for children
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does GH Universal Hotel Bandung have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is GH Universal Hotel Bandung pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Onsite parking is available at the property.

What time is check-in at GH Universal Hotel Bandung?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at GH Universal Hotel Bandung?

Check-out is at noon.

Where is GH Universal Hotel Bandung located?

This family-friendly Bandung hotel is located in the historical district, within 3 mi (5 km) of Bosscha Observatorium and Rumah Mode Factory Outlet. Maribaya Waterfalls is 7.6 mi (12.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

GH Universal Hotel Bandung Reviews

7.2

Good

7.2

Cleanliness

6.8

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 35 reviews
Rating 8 - Good. 14 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 4 out of 35 reviews

Reviews

Verified

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favor Hotel I stayed in Indonesia.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

JIN IE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

여성분들의 환상을 가지게 만드는 호텔 사진은 정말 잘나와요

멋진 호텔입니다. 직원들도 친절해요. 한가지 아쉬운점은 레스토랑에서 저녁을 먹었는데 뭔가 아쉬운 맛입니다. 조식은 바로 만들어주는 쥬스는 괜찮았는데 다른 음식들 역시 부족한 맛을 느꼈어요...
Stayed 1 night in May 2021
Verified

8/10 Good

SUSANA

Disliked: Room comfort

Keselurahan hotel standar

Dekorasi hotel bagus kayak gaya eropa, agak berisik suara anjing,pelayanan lumayan, kebersihan standar,cocok buat keluarga dan bisnis
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Building

Absolutely beautiful building. The staff was great and the rooms were nice.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高です。

大変良いホテルです。インドネシアらしさはありませんがバンドゥンという観光地では問題ないと思います。シティービューの部屋でしたが景色も良く最高の気分でした。ガーデンビューの予約でしたが部屋に着いたらシティービューでした。が、景色が良かったのでそのままで滞在しました。
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had wonderful Experience at GH Universal. The staff were really supportive and helpful. Specially the reception staff Usef who did great job arranging B.day event for us and Syaiful who did wonderful job in helping with food arrangements. It was a memorable moment staying there and would highly recommend it for everyone.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Naoto

Liked: Staff & service

Good memories were made.

Atmosphere of bar on 5th floor, landscape is the best. Breakfast was very delicious.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star but in actual 3 star

This 5 star hotel is based on its decorations. Building is old, room is small and the shower warm water runs out pretty quickly. I rate the room 3-stars.
Verified

6/10 Okay

Gloria Swee Ting

Unique design yet poorly maintained

Unique designed hotel, however was poorly maintained. The pool was dirty with dead flies with stained at the corner and bottom of the pool. Room floor and toilet were dusty and sofa were stained with discoloration. However we got to upgrade to deluxe queen sized beds room for free on our last days as they were doing maintained on the level we were staying, the conditions for the deluxe room were so much better. Guess you get what you paid for. Lastly, majority of the staffs were not versed with English, except the ones at the receptions. Locations were inconvenience from Bandung city too. Expected more from the hotel with the prices and good reviews online.
Verified

4/10 Poor

thanh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 or 5 star hotel. More like a 2 star hotel

BAD: I totally regret booking this stay here for 5 days. My friend was having her wedding at the Hotel and thought it would be convenient to stay there. Boy... do I regret this. First off, when arrived, the AC took nearly 12 hours to get cool. We initially thought the AC unit was broken, so the hotel staff was kind and accommodating to switch our rooms. Ok, fine. that was nice. The next room basically has the same issue. We did not want to bother changing rooms, so the first night, we slept in a hot and humid room while waiting for the AC to work. Quite uncomfortable esp traveling for more than 30 hours to get there. The condition was the hotel on the outside appears beautiful and well made. Great for pictures. The rooms however is a different story. Wall paper was peeling, the shower and bathroom is gross. There is a smell of mold and mildew, and it is apparent that the showers are not cleaned with cleaning solution. There's black mildew everywhere and the shower water ran cold after about 10 minutes. People smoked where ever they pleased and you can smell it even in the non smoking areas, and you can hear kids running and pounding on the walls in the mornings. Walls made very thin, you hear everything. Hotel location was poor. Nothing to do and no sidewalks to walk on, but typical of indo. GOOD: Staff was very friendly and attentive, breakfast was decent and had a lot of variety. If you came down for breakfast around 9, the food would be cold.
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MAGNIFICENT EXPERIENCE

Pleasant assigned room. Facilities were excellent
Verified

8/10 Good

Fransiskus Benni

Liked: Cleanliness, property conditions & facilities, room comfort

Unique European hotel in Bandung

Friendly staffs, clean room, great swimming pool, relatively affordable price. Romantic dinner restaurant / cafe
Verified

10/10 Excellent

Ade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keren banget, nyaman bersih dan pelayanan sangat ramah
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Comfortable, good ambience & service. My family love this hotel also my pet, he's happy
Verified

8/10 Good

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally okay

The room is generally clean. Great service and good command of English from the staff. Only issue we met was the room's air conditioning that was not strong or cool enough. The weather outside is much cooler. Breakfast was not too bad except for the condiments that were not fresh.
Verified

4/10 Poor

oldman

Disliked: Property conditions & facilities, room comfort

リゾートホテルだけど．．．

贅沢に慣れた日本人の感覚からすると、リゾートホテルとしては貧弱な印象。外観はゴシック調で素敵な印象だけれど、造りはチープ。 デラックスルームでも部屋にバスタブはないし、主要街道から近いために深夜まで車やバイクの騒音でうるさい。 フレンチ・イタリアンレストランのメニューも貧弱で、定番料理（フレンチオニオンスープ、エスカルゴ）が売り切れと聞いて驚いた。
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
Excellent service, very comfortable bed. Not much recreation though.
Verified

2/10 Terrible

Adi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont judge the book from its cover!

Outside exterior was good and nice. But inside the room was ridiculous for such stars hotel. Aircon wasn't work properly, water leaking out from the Aircon, room was too small and not sound proof. You absolutely can hear kids and or people walk in the alley.
Verified

8/10 Good

Wiwiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

suasana vintage bikin kami suka

Suka banget sama suasana dlm kamar dan luar kamarnya, desain kamar dan bangunan luar yg sgt vintage membuat kami sekeluarga seakan2 berada di suasana Eropa yg sangat klasik. Kamar dan kamar mandi bersih tapi bagian taman dekat kolam renang yg ada tanaman dan kursi2nya kurang terawat, alangkah lbh indah kalo dibersihkan dan dirawat stp harinya.
Verified

2/10 Terrible

IR SYAMSUL

Disliked: Cleanliness, staff & service, room comfort

liburan yang menyusahkan

Sangat tidak sesuai dengan pelayanan hotel berbintang
Verified

2/10 Terrible

Syamsul

Disliked: Cleanliness, staff & service, room comfort

Tidak sesuai apa yang di tawarkan

Tidak bisa tidur, karena kamar berdebu................
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Good Customer service but not worth of money

Room is very small for that price. Over priced for that kind of room. The breakfast is really ordinary and far from city center. But the customer service is really good.they come to each guest to get their hotel review. And they apologize for the inconvenience and gave us a good pastry from their kitchen. But the interior&exterior design is really pretty.
Verified

10/10 Excellent

Marthen

Stayed 1 night in Jan 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020