Non-smokers may have to stay a room without window. It's not good for me.
Although there is not a fridge in room, we can ask clerks to keep things at the fridge of this hotel at 4°C or -20°C.
The rooms were very clean and comfortable. This is the first hotel however where someone at the front desk did not speak English. There was someone else who did speak English but for some reason the non English speaker always helped us. We had to go back to the desk to ask where the gym and pool were and what time breakfast was which are usually explained at check in. We went back to ask about getting a tour or driver to see kawah putih. She told us they did not have this. We went next door to the other hotel and they happily helped us. Turns out this is the sister hotel, same owner and they booked us the ride with the same poster hanging in the lobby at our hotel, which we were told were only for the airport. It was sad that the other hotel was more helpful, they even had access to our room information so clearly our own hotel could have helped but maybe the language barrier prevented us getting helped. No big deal if someone doesnt speak English but we wished she asked an English speaker to help us
Dillon
2023 年 3 月に 4 泊滞在
10/10 (非常に良い)
thomas
2023 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great staff
the front desk staff was great. very friendy, suggest things to see, places to go, places to eat.
any questions i had about languge were answered with explanation to help me understand. really a great staff. really nice to stay where you are treated so well. Meuni ramah pisan stafnya, hatur nuhun sadayana.
thomas
2023 年 1 月に 4 泊滞在
8/10 (良い)
Ali
2022 年 8 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were friendly helpful plenty of places to shop or eat near by
Ali
2022 年 8 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Near to cihampalis walk n good staff
Amazing
宿泊されたお客様
2019 年 12 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス
There isn't any small refrigerator , no tissue box, shower cap , hair dryer, and even never check whether the toilet roll and shower gel are depleted
宿泊されたお客様
2019 年 10 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 7 月 17 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Near Cihampelas walk.
The property is ageing, need refurbish