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ロータス・シービュー・ビーチリゾートの口コミ

3.5 out of 5
ロータス・シービュー・ビーチリゾート
Lot 1272 Tanjung Punggai, Bandar Penawar, Johor

口コミ

8.6

非常に良い

評価 10 - 59 件の口コミ中 29 件が非常に良い" "
評価 8 - 59 件の口コミ中 23 件が良い" "
評価 6 - 59 件の口コミ中 3 件が普通" "
評価 4 - 59 件の口コミ中 2 件が不満" "
評価 2 - 59 件の口コミ中 2 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Chui Tee

2023 年 7 月に 2 泊滞在
Lotus Seaview Teamからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Mr/ Mrs Chui Tee,Thank you for choosing Lotus Seaview Beach Resort as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Seaview Beach Resort

10/10 (非常に良い)

Ling

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Relax place to stay. Keep up
2022 年 12 月に 1 泊滞在
Lotus Seaview Teamからの返信 (投稿日 : 2023 年 1 月 31 日)
Dear Mr/ Mrs LingThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Seaview Beach Resort & Spa

10/10 (非常に良い)

Mohd

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在
Lotus Seaview Teamからの返信 (投稿日 : 2023 年 1 月 31 日)
Dear Mr MohdThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Seaview Beach Resort & Spa

10/10 (非常に良い)

Nik

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2/10 (非常に不満)

Justin

2022 年 11 月に 1 泊滞在

8/10 (良い)

Bee Chia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall clean & convenient.
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

sanisah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very clean and beautiful
2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

satadru

2022 年 7 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 1 泊滞在

6/10 (普通)

Husaif

2022 年 2 月に 2 泊滞在

8/10 (良い)

Mohd Ismail

2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

Wan Nurul Hidayah Binti S

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
Nice Place but not Really Well Maintained
The reception was ok though they couldn't speak English or Malay so well. The beach should be cleaned out constantly as rubbish was scattered around the place. Hotel should allow BBQ at own expenses as the buffet dinner served by the hotel was really inedible.
2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

Nurul Huda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

Mohd Nahar、Kuala Lumpur

家族旅行
Good facility. Clean room. Nice environment. The beach is beautiful.
2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

Ahmad Shah

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 2 泊滞在
Azielaからの返信 (投稿日 : 2021 年 9 月 13 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2021 年 7 月 3 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

Muhammad Anas

2021 年 3 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 3 月に 3 泊滞在

10/10 (非常に良い)

Sezali

2020 年 10 月に 1 泊滞在

8/10 (良い)

Ray、Selangor, Malaysia

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall Ok, staying because of work not leisure. Quiet and not too crowded maybe due to the pendemic.
2020 年 10 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 10 月 9 日)
Dear Mr/Ms Ray, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 (非常に良い)

Reymee、Batu Pahat

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pantai yang bersih, bilik superior double yang besar.
2020 年 9 月に 2 泊滞在
Azielaからの返信 (投稿日 : 2020 年 10 月 2 日)
Dear Mr/Ms Reymee, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

宿泊されたお客様

2020 年 8 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 10 月 2 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 (非常に良い)

Zuraini

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 8 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 9 月 2 日)
Dear Ms. Zuraini, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

Mohd Lizan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 8 月に 2 泊滞在
Azielaからの返信 (投稿日 : 2020 年 9 月 2 日)
Dear Mr. Mohd Lizan, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 (非常に良い)

宿泊されたお客様

2020 年 8 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 9 月 2 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and nice view hotel. More facilities are provided. All the staffs are friendly 😊 I like. But please do maintenance at toilet. TQ
2020 年 8 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 9 月 2 日)
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

10/10 (非常に良い)

Raziha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 7 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 9 月 2 日)
Dear Ms. Raziha, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

Norfaezah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 7 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 9 月 2 日)
Dear Ms. Norfaezah, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 (非常に良い)

NUR AIN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good job
Amazing, all staff friendly, very clean
2020 年 7 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 9 月 2 日)
Dear Ms. Nurain, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Front desk very slow, dont know what is problem maybe system check in/out old version or front desk not familiar
2020 年 6 月に 1 泊滞在

8/10 (良い)

Jose Lorenzo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thumbs Up.
It was a good stay. Clean room. Service is good and location is good for people who wants to get out of busy, noisy and crowded place. The only thing is you cannot walk on the beach sand since no stair case to go down the beach. The swimming pool is so small, it would be much better if they extend to make it bigger to allocate more people to swim since you cannot swim in the beach too. But food is very good. Service is good too.
2020 年 1 月に 3 泊滞在
Azielaからの返信 (投稿日 : 2020 年 2 月 2 日)
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

8/10 (良い)

Bonghyun

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good enough for short get away
Overall surely satisfied with facility.
2020 年 1 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 1 月 28 日)
Dear Mr. Bonghyun, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

宿泊されたお客様

2020 年 1 月に 2 泊滞在
Azielaからの返信 (投稿日 : 2020 年 1 月 28 日)
Dear Valued Guest, Thank you for taking some time to comment and rate us on this site. We appreciate your kind compliments.Once again, thank you for your patronage and we hope to see you again!

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was helpful but BBQ is quite expensive for those stay below 10 which is BBQ minimum 10 and max 15 person. Overall ok
2020 年 1 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 1 月 28 日)
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

4/10 (不満)

Rahayu

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Not recommend for others
2020 年 1 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Ms. Rahayu, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

4/10 (不満)

Rahayu

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Arrived @ 3pm.only get my room @ 5.00pm Room not as per expectation
2020 年 1 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Ms. Rahayu, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

10/10 (非常に良い)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff so profesional and polite.. Thank you
2019 年 12 月に 2 泊滞在
Azielaからの返信 (投稿日 : 2019 年 12 月 31 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

Kok Cheng

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Stay was good. A little dissapointed with the Xmas Dinner, no xmas dishes were served. Only Indian and Chinese food.
2019 年 12 月に 2 泊滞在
Azielaからの返信 (投稿日 : 2019 年 12 月 28 日)
Dear Mr/Ms Kok Cheng, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like all.!
2019 年 11 月に 2 泊滞在
Azielaからの返信 (投稿日 : 2019 年 12 月 6 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were uniquely designed. Sea facing units were excellent even though i felt they were very expensive.
2019 年 11 月に 2 泊滞在
Azielaからの返信 (投稿日 : 2019 年 11 月 18 日)
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

8/10 (良い)

Gladys、Canada

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was right on the beach so we were able to walk and swim. Our room had a nice sea view. If you are looking for a very quiet beach, as we were, this is the place to go. Staff all very friendly and the buffet was great. Pool nice and very clean. 4 staff went out to beach in front of hotel and cleaned up the garbage that washes up everyday. I recommend it for a quiet stay, just make sure you know what room you are booking.Most rooms do not face the ocean, and some do not have outside patios, which was important to us. Luckily it was not a busy week and we were able to change rooms.
2019 年 11 月に 3 泊滞在
Azielaからの返信 (投稿日 : 2019 年 11 月 14 日)
Dear Ms. Gladys, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place & enivorement.
2019 年 10 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2019 年 11 月 1 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

宿泊されたお客様

2019 年 10 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2019 年 12 月 28 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

6/10 (普通)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Rooms are ok but we expect spacious area as we have 1 king size n single bed in a room... we hardly have space to move. We need to put deposit RM 100 for the room but when we ask for extra pillow they require anotherRM 50 for the deposit. This is the first time i came across a hotel with so much of different deposit for any request!! With that i am not satisfied with the hotel. Other than that am ok
2019 年 10 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2019 年 10 月 30 日)
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

10/10 (非常に良い)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is fairly new, beautiful landscape and seaview. Its kept clean. Food is great.
2019 年 10 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2019 年 10 月 9 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good and clean
2019 年 9 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2019 年 9 月 30 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 (良い)

YSL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room near the sea. Nice. Staff are generally courteous and attentive. Room with Super King bed too small. Feels claustrophobic and air con not efficient. Otherwise, a pleasant stay.
2019 年 9 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2019 年 9 月 18 日)
Dear Valued Guest, Thank you for your patronage of our Resort. We appreciate you taking the time to rate and comment us on this site. We have forwarded your comments to the related department and it helped shed some light on what we should improve. Once again thank you and it would be our pleasure to host you again!

8/10 (良い)

Chris、Johor Bahru

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is good for family and staff are pretty friendly as well as informative. Location too far from Desaru main beach and some facilities only available at Lotus Desaru Beach Resort. Breakfast was quite good but there are rooms for improvement for seafood place for their western dishes.
2019 年 9 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2019 年 9 月 16 日)
Dear Valued Guest, Thank you for your patronage of our Resort. We appreciate you taking the time to rate and comment us on this site. We have forwarded your comments to the related department and it helped shed some light on what we should improve. Once again thank you and it would be our pleasure to host you again!

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place for relax
2019 年 9 月に 1 泊滞在
Azielaからの返信 (投稿日 : 2019 年 9 月 16 日)
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!