Hotel were not aware of our booking. We're initially told the hotel is full on arrival, then got a room. Room was not clean nor was it cleaned during our stay. Hot water in the shower is not sufficient for one person alone. This was a major issue for the family as the tap water were really cold.
Staff is also not friendly at all.
宿泊されたお客様
2019 年 7 月に 4 泊滞在
8/10 (良い)
Emil
2019 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Emil
2019 年 2 月に 5 泊滞在
4/10 (不満)
Jay
家族旅行
2019 年 3 月 1 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel has an inconvenient back side entrance.
The beds, pillows and covers where cheap and so uncomfortable.
The TV was not working, and even though I complained to management, it was not fixed.