We had cockroaches in our rooms,2 out of 3 rooms so not a 1 off.
Very dirty floors to the point none of us walked without soaks or shoes on in our rooms. Dirty sheets, rips carpets. Dirty bath,I could go on.
I would not suggest booking here ever!
2026 年 6 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Abraham
2025 年 9 月 3 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is advertised breakfast included but is not accurate.
2025 年 8 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Vanessa
2024 年 11 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was clean. Just a little old fashion.
2024 年 11 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Susan
2026 年 3 月 1 日
気になった点 : 清潔度、設備とサービス
I needed a hotel near a car dealership because my car had broken down. I didn’t have many options. This felt like a rent by the hour kind of place. It wasn’t clean. The sheets were dingy. The carpet was soggy, and the door lock only worked once in a while.
2026 年 2 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Edgar
2025 年 4 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Una pesadilla
Muy mal, muy sucia la habitación, sábanas sucias, muchas cucarachas en toda la habitación.
2025 年 4 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Rich
2024 年 4 月 20 日
気になった点 : 清潔度
I went to the address given and there was a church in its loaction and without a phone #. Thw street it was on on expedia was a new church and the gates were locked to the street. no hotel !!!!!!!!!!!!!!!!
2024 年 4 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2025 年 2 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
As soon as I walked in, the room was filthy. There were stains on the bed and pillows, the bathroom was unclean, and the toilet had not been flushed, with waste and half-used toilet paper still inside. Footprints covered the floor, adding to the overall mess. Do not stay here!
2025 年 2 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Louis
2024 年 3 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Moving trip
There was no breakfast available as advertised, which was the primary reason we booked here. No hangers, no ironing board, no iron, no phone chargers, no desk or chair.
2024 年 3 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Brandy
2025 年 12 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Room was broken down. Lights didn't work over the bed, knob on bathtub came off when trying to turn it on, missing hair dryer and iron, small tv with outdated cable system where I had to use the channel up/down buttons only. No free breakfast was available. Check in/out was through the night window only. Lobby not open at any time. Ice only avaliable by asking the front desk. Missing the second inside lock on the door. Door sticks and was hard to open and close. Limited outlets for charging and plugging essential things in such as my c-pap for breathing at night. Bed hard and the sheets had holes in them. See pictures for details.
2025 年 12 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Alejandro
2024 年 8 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
There were no covers on the beds just a liner. When I asked for a Blanket I was told that "Why? It's hot" I also asked for towels and was provided dirty towels to me and my family. There were loud banging noises on the walls all night. Which made my baby to wake up and cry. I was not satisfied.
2024 年 8 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Savanna
2025 年 3 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pay more somewhere else
"Americas Best Value Inn & Suites" was the dirtiest place I've ever stayed at in my life. Being from a different state, I had no idea how terrible this place would be. I was borderline scared to be here and will never return. There was no double lock on the door, the second lock had clearly been removed. Bed comforter and pillow cases had cigarette burns, shower had hair in it, carpet was ripped in multiple places, no breakfast - just like cup a noodles in the inaccessible "office" if you could catch someone in there. Not even one car in the parking lot and now I know why. Go somewhere else!
2025 年 2 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2023 年 12 月 24 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Dirty, sad, and lacking
:( sad. They didn’t have a lot of guests, there weren’t enough towels for every guest, no soap or shampoo was provided, it didn’t look like the carpet was vacuumed recently, there weren’t any trash bins, the linen and towels didn’t look as clean as they could have been, the faucet for the bath was so difficult to start I thought it was broken, and altogether it just sucked.
If you can help it go some place else. The listing said complementary breakfast and the staff said they did a few days prior during a phone call but they said they didn’t when we got there.
2023 年 12 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Robert
2026 年 2 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
I checked into my room and set my keys, phone, and wallet on the desk. I turned to place my suitcase on the bed and immediately saw a roach. When I went back to grab my phone, another roach scurried out from underneath it. I picked up my belongings right away, left the room, and informed the manager that I could not stay and explained why. I also requested a refund.
The manager was very polite and understanding. He explained that because I booked through Hotels.com, I would need to contact them directly for the refund. I reached out to Hotels.com, and while they were helpful in trying to resolve the issue, they ultimately told me that after multiple attempts to contact the hotel, they were unable to secure a refund for me.
As a result, I had to book another hotel through Hotels.com for a room a short distance away for the same night.
I do want to add that I feel bad for the hotel owner. It appears to be a family-run operation, and the room itself was prepared nicely. However, there is clearly a roach problem that needs to be addressed with their extermination service.
Overall, I am very disappointed that Hotels.com was unable to support me in this situation, especially considering I ended up booking two rooms through them for the same night.
2026 年 2 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Concepcion
2021 年 2 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The bathroom so duty,well all romm was not clean 😒😒😒😒😒
2021 年 2 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Ray
2020 年 3 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The first thing the fan didn’t work right. The door to the bathroom was broken. There was a load of hairs left in bathtub had to get rid of before. The phone didn’t work they had to replace it twice. The TV remote stop working they had to replace twice. I stayed at at a hotel under same name in Sac it was a 100 times better. Do not book this place it’s not even a place to just sleep!!!! Don’t waste your money
2020 年 2 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス
Its clean but you'll hear the freeway all night. Its also close to a lot of restaurants. It was a decent experience.
2020 年 2 月に 4 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2020 年 3 月 1 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Will not stay here again
The room had roaches, the bedding had stains and cigarette burns, no remote for tv, couldn’t connect to WiFi. The night guy at the Service desk was very nice And friendly. hats the only good thing I can say about this hotel.
2020 年 2 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 12 月 27 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Though the front desk and staff are friendly the property is sadly run down. I did not feel safe staying here with my young children.
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 10 月 28 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The owner of the property was very nice, which we appreciated. The bed was excellent. There was a nice microwave and a little refrigerator that kept things very nice and cold. However, the lights we too dim for reading, the drain in the sink ran very slow, we had to ask for cups for coffee that would not melt in the microwave, the too short shower looked very new and was hard to operate, the ceiling in the shower was sagging from a leak and it looked like mold had been painted over on the wall. Maybe other rooms are better, but I would not recommend this one.
2019 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Kayla
2019 年 9 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and quiet
It was nice
2019 年 9 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Terema
2019 年 7 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DON’T DO IT!!!! You deserve better!!!!
It was 115 degrees and the pool was closed, full of construction debris. There’s was a coffee machine in the room but no coffee and only 1 cup. The soap was already opened on the counter. The ice container was filled with water, probably melted ice previous guest. There was no iron or iron board in the room, when requested we were given an old iron with a Goodwill price tag still attached. The rub was full of stains. There was no breakfast prepared, when requested we were shown three empty boxes of cereal and two half eaten loaves of bread.
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 7 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I did not like anything about the hotel. I disliked that it was dirty. The room was filled with cockroaches there was hair from other people in the bath tub.
I do not recomend this hotel.
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 6 月 28 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
the location was good, but in the room we found cockroaches and the carpet is dirty☹️☹️☹️.
2019 年 6 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 3 月 25 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The bed was fine, the linens clean. The property has a ton of deferred maintenance. The plug-ins are gouged our, the light switches are scary. The couple who run the place seem nice enough but everything is dingy and dirty. I guess that is why it was so cheap.
2019 年 3 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 2 月 24 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very little that I liked. Wifi didn't work, cramped, electrical out let in sink area did not work. Staff said would fix, went away and did not fix or come back.