4/10 (不満)
Anne T.
2017 年 2 月 21 日
Toilet paper not provided - unit needed cleaning upon arrival
There was not toilet paper, paper towel or hand-soap in the unit. We asked at the Interhome office, who manages this property, if we could get any of these items. They were rude and told us that we weren't staying in a hotel and needed to buy these items ourselves. I have never stayed at a VRBO rental where you had to purchase your own toilet paper, paper towel or hand soap.
After booking we got a separate bill that we would have to pay a large per person fee for laundry for bed sheets and towels and a large per person cleaning fee. These fees should have been included at the time we booked, not as an add on after we thought we had paid for our rental.
Interesting that for having a large cleaning fee, the unit was only moderately clean when we got there. Dishes had food dried on them, the table needed to by wiped down and the floor needed sweeping. I will not rent another place that has Interhome as the management company.