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「Excellent 」

「All good service.place is good.staff are good. Overall excellent,…」

「I have noticed that the breakfast buffet is the same every day, and there are few choices. The taste was not quite what I expected.」

「At check-in, there was an issue with the room I was first assigned, but the staff kindly arranged a room change right away. The second room also had a problem, and they promptly moved me again without any hassle. I really appreciated their help. Everyone was kind, friendly, and welcoming.」

「フロント、ロビーはとても綺麗でスタッフも親切です。 しかし部屋の清掃が適当で綺麗ではありません。シーツも同じシーツを変えずに整えただけ。信じられません。プールも汚く汚れています。朝10時にプールに多くの虫が浮いていました。あと2日目、レストランで食事をしましたが、私ともう１人が食あたりになりました。ホテルでなるなんて信じられませんでしたが本当です。せっかく景色の良いホテルなのに本当に残念です。再度スタッフの教育、研修した方が良いのでは？私はもう二度と行くことは無いです。」

「We were given rooms on the side opposite the ocean even though the hotel was nearly empty. I had no issue with the facility. The staff was friendly and helpful. There is a nice pool area and beyond it the beach and ocean. We had breakfast at the restaurant and it was very good. All things considered, I would rather have been in San Juan where the action is.」