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Mercure Ax Les Thermes

Hotel in Ax-les-Thermes with a full-service spa and bars

Choose dates to view prices

Photo gallery for Mercure Ax Les Thermes

Restaurant
Sauna, hot tub, steam room, massages
Minibar, in-room safe, soundproofing, free WiFi
Meeting facility
Classic Room, 1 King Bed | Bathroom | Shower, towels, soap, shampoo

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Air conditioning
  • Parking available
  • Pool
The current price is ￥21,333
￥24,706 total
includes taxes & fees
Sep 2 - Sep 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

Privilege, Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Privilege, Family Room, 2 Double Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 4
  • 2 Double Beds

Privilege, Family Room, Multiple Beds, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Minibar
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Minibar, in-room safe, soundproofing, free WiFi

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Minibar
Electric kettle
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Family Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Minibar
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Map
9110, Ax-les-Thermes, 6 chemin de la condamine

What's nearby

  • Ax-Bonascre Gondola - 2 min walk - 0.2 km
  • Les Bains du Couloubret - 3 min walk - 0.3 km
  • Bonascre - 4 min drive - 3.8 km
  • Ax 3 Domaines Ski Resort - 6 min drive - 4.5 km
  • Bonascre Gondola - 6 min drive - 4.9 km

Getting around

  • Ax-les-Thermes Station - 8 min walk
  • Blagnac Airport (TLS) - 107 min drive

Restaurants

  • ‪La Petite Fringale - ‬2 min walk
  • ‪Le Couloubret - ‬3 min walk
  • ‪Le Comptoir des Négociants - ‬1 min walk
  • ‪Le Bellevue - ‬6 min walk
  • ‪le tetras - ‬52 min drive

About this property

Mercure Ax Les Thermes

Property highlights
Consider a stay at Mercure Ax Les Thermes and take advantage of a free daily manager's reception, a garden, and 2 bars. Treat yourself to a massage at Les Opales By Deep Nature, the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a hot tub and a restaurant.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A 24-hour front desk, a water dispenser, and smoke-free premises
  • An elevator, a banquet hall, and coffee/tea in the lobby
Room features
All 53 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and offices.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers and shampoo
  • 20-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Mercure Ax Les Thermes (Ouverture Avril 2025)
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel
Mercure Ax Les Thermes (Ouverture Mai 2025) Ax-les-Thermes
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel Ax-les-Thermes

Frequently asked questions

Does Mercure Ax Les Thermes have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Mercure Ax Les Thermes?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at Mercure Ax Les Thermes on Sep 2, 2025 start from ￥21,333, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Ax Les Thermes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Ax Les Thermes?

Self parking is available for EUR 15 per day.

What time is check-in at Mercure Ax Les Thermes?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Ax Les Thermes?

Check-out is at 11:00 AM.

Where is Mercure Ax Les Thermes located?

Situated in Ax-les-Thermes, this spa hotel is within a 5-minute walk of Bassin des Ladres, Les Bains du Couloubret, and Ax-Bonascre Gondola. Observatoire de la Montagne and Bonascre are also within 3 mi (5 km). Ax-les-Thermes Station is 8 minutes by foot.

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Mercure Ax Les Thermes Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Patrick

Disliked: Staff & service

Décevant

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service

OK hotel til en enkelt nat.

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.
Stayed 1 night in Jul 2025