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Mercure Avignon TGV Hotel et Spa

Property class: 4

Choose dates to view prices

Mercure Avignon Gare TGV offers an eco-certified retreat near the lively Avignon Festival. Guests can enjoy the peaceful garden setting or sip coffee at the on-site café. The property features restorative spa treatments and convenient dining at LES GUSTAVES restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is ￥20,794
￥23,901 total
includes taxes & fees
May 5 - May 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, Multiple Beds, Balcony

Classic Room, Multiple Beds, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, Multiple Beds, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed, Balcony

Suite, 1 Double Bed with Sofa bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Double Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi
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About the neighborhood

Located in Quartier Ouest, a neighborhood in Avignon, Mercure Avignon TGV Hotel et Spa is near a train station and near theme parks. Avignon Festival and Collection Lambert are cultural highlights, and some of the area's popular attractions include WAVE ISLAND and Spirou Provence Park. Place de l'Horloge and Musée du Petit Palais are two other places to visit that come recommended. Visit our Avignon travel guide
Map
84000, Provence - Alpes - Cote d'Azur, Avignon, 2 rue Mère Térésa

What's nearby

  • Rue de la Republique
    Rue de la Republique
    11 min drive - 4.2 km
  • Festival d'Avignon
    Avignon Festival
    12 min drive - 4.5 km
  • Pont Saint-Bénézet
    Pont Saint-Bénézet
    13 min drive - 5.2 km
  • Palais des Papes
    Palais des Papes
    14 min drive - 5.6 km
  • Collection Lambert
    11 min drive - 4.2 km

Getting around

  • Avignon TGV Station
    11 min walk
  • Avignon (AVN-Caumont)
    18 min drive

Restaurants

  • Burger King
    9 min walk
  • TOTAL ACCESS
    6 min walk
  • Italian Queen
    7 min drive
  • Le Domus
    6 min drive
  • Bèou Bistrot
    11 min drive

About this property

Mercure Avignon TGV Hotel et Spa

Upscale family-friendly hotel near Avignon Festival
Located close to Collection Lambert and Place de l'Horloge, Mercure Avignon TGV Hotel et Spa provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The on-site Regional cuisine restaurant, LES GUSTAVES, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Babysitting (surcharge), concierge services, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 113 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LES GUSTAVES

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,832 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 15 to October 15
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Avignon
Kyriad Avignon Courtine Gare
Kyriad Courtine Gare
Kyriad Courtine Gare Hotel
Kyriad Courtine Gare Hotel Avignon
Kyriad Avignon Courtine Gare Hotel
Kyriad Avignon Courtine Gare Tgv Hotel Avignon
Kyriad Avignon Courtine Gare
Mercure Avignon Gare TGV Hotel
Mercure Avignon Gare TGV Avignon
Mercure Avignon Gare TGV Hotel Avignon

Frequently asked questions

Does Mercure Avignon TGV Hotel et Spa have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Avignon TGV Hotel et Spa?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Mercure Avignon TGV Hotel et Spa on May 5, 2026 start from ￥20,794, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Avignon TGV Hotel et Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Avignon TGV Hotel et Spa?

Check-in start time: 3:00 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon TGV Hotel et Spa?

Check-out is at noon.

Where is Mercure Avignon TGV Hotel et Spa located?

This family-friendly Avignon hotel is located in Quartier Ouest, within 3 mi (5 km) of Collection Lambert, Avignon Festival, and Pont Saint-Bénézet. Place de l'Horloge and Musée du Petit Palais are also within 3 mi (5 km). Avignon TGV Station is 11 minutes by foot and Avignon (XZN-Avignon TGV Train Station) is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Avignon TGV Hotel et Spa Reviews

8.4

Very Good

8.6

Cleanliness

7.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 325 out of 787 reviews
Rating 8 - Good. 303 out of 787 reviews
Rating 6 - Okay. 112 out of 787 reviews
Rating 4 - Poor. 32 out of 787 reviews
Rating 2 - Terrible. 15 out of 787 reviews

Reviews

Verified

10/10 Excellent

kathryn

Liked: Cleanliness, amenities
The service level of the staff was exceptional. Food was very tasty. Beautiful property. Rooms were quiet and even though my room was across from the elevator did not hear any noise. Bed and pillows were very comfortable. They only had a washing gel, unlike most hotels that have a variety of products. Disappointed that the outdoor pool was not open until noon on the day of check out. When I had asked at check in they confirmed it was closed with no date given to reopen. I would have appreciated a communication about it opening. Did not use the spa services.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room with the bunk beds was great, very clean, very friendly reception at the hotel. On-site parking and located very close to city centre, so very accessible also. Great value for money and made our stay easy and relaxing.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise…cheerful staff, fun bar and dining area. We didn’t feel like going out for dinner, so enjoyed the entrecôte and swordfish, well prepared, at the hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a restaurant with good food and wine.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to railway station. Friendly staff with good english.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay here and enjoyed using the spa area which is discounted for hotel guests. Staff were friendly and helpful. This is the perfect place to stay before an early morning TGV trip.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay here again

Clean room with friendly people.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to Avignon Gare TGV. Staff was very helpful.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, clean and safe, only convenient for Avignon TGV, nothing nearby, no restaurants, shops, sites or entertainment nearby. Suggest hotel offers a shuttle service between hotel and Avignon TGV.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
We slept well, comfortable beds, quiet, and dark. Restaurant was good.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An overnight stay was great.

Clean and tidy and new hotel close to TGV. breakfast looked good bu at 19 Euro rather high. Easy to drive to.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night because of proximity to TGV. Hotel is modern, very clean, staff is attentive and polite. Highly recommend if you need to be close to the train station.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

JUNG MIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night so we can catch train early morning. Modern and clean hotel. No complaints
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Fine place to stay if you are taking the TGV the next day and want to be within walking distance of the station
Stayed 1 night in Jun 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Great, convenient and solid service.
Stayed 1 night in May 2024
Verified

10/10 Excellent

YuChun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel has a parking lot, is very close to the TGV station, and the bed in the room was very comfortable. The front desk were always friendly and welcoming. It was excellent value for the price!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very clean and updated. Especially loved the number of outlet’s available which may be minor but is a problem when you only have a few and not able to charge phone at bedside
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanrastic service from the reception. Thank you for your kindness and quick help!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising.

I really liked this hotel.It was comfortable, modern and clean. The downstairs area has been so well designed it is essentially one very large room but divided into reception, bar and restaurant. It was very inviting and the food was so good in the restaurant too. highly recommend.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nesrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and close to the Avignon TGV train station.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friend enjoy staff and a lovely hotel to stay in. Great easy parking so would definitely recommend this hotel when visiting Avignon when driving.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel convent for the TGV
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cathy

Liked: Amenities, property conditions & facilities
The bus to the old town is right on the front of the hotel, very convenient.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2024