Upon arrival we thought the location was great! Once we stepped inside, we were shocked. The house was very dirty. Dirty walls (handprints, footprints, scuff marks), light switches, the floors (must wear slippers or socks), table mats, kitchen cabinets etc. We immediately began to wash/wipe down all the visible dirt. Not exactly what we thought would be the first thing we did on our vacation. There is no denying the view - it's beautiful. I guess that's what we paid for. As we settled in we also found the "new" couch is very squeaky/creaky, the lower level shower was disgusting; dirty bath towels were left hanging in the shower, the tub/shower was also creaky and unstable and the shower was backed up with a large amount of hair that backed up into the shower while someone was using it - disgusting. I finally contacted the management to let them know the condition of the house and they kindly thanked me for letting them know and asked me to send photos, which I did. and that was that. Other information the owner or property manager should share is that the local store will charge you for grocery bags and that their guests can find bags in the kitchen left by other guests to use for shopping. There are no beach towels so the bath/house towels double as both. Purchase laundry soap when you arrive so you can continually rotate the towels. Instructions on how to start the golf cart would have been helpful as well as directions to the gas station - since the golf cart has to be filled before you leave. We made the best of out of our stay, but were very disappointed by the condition of the house. What's the cleaning fee for if they aren't cleaning the house and where's my fee, since I did the cleaning? I would not stay here again. It's not that the rental is a bad place - very simple fixes would make a BIG difference.