4/10 (不満)
Douglas
ペット同伴の旅行
2026 年 2 月 10 日
気になった点 : 設備とサービス、施設のコンディションと設備
After driving for 2 days, I set up my cat amd went to get some take out. When I returned, my door was locked and did bot work. The worker at front desk deactivated my cards AND turned a physical key to lock me out. Mind you I just came from a different LaQuinta in Houston for 5 nights. I paid my pet fee, several others I paid the fee. It was an honest mistake, I certainly didn't try to hide her, and he repeatedly said to me, "as long as you don't smoke in that room you are all set". I paid the 25 bucks and then he fixed my cards. The next two times I went outside, my keys did not work.
The worst part of this story is in the morning a woman now checking me out asked if everything was okay, I told her I was disappointed about getting locked out and the whole story. He could have called my room when I got back amd said I need to pay or leave. I am handicapped and after all that driving just wanting to eat and collapse I spent 20 minutes dealing with bozo the clown. Acting like I did something to personally offend him.
Anyway a manager heard me telling her my story amd tried interrupting me and LYING. "He did not lock you out of your room, it was just a coincidence, that happens sometimes, we would not lock you out like that". Ok you lying jerk. He physically lockes the door and had to walk down and unlock it. "Oh, ok, sorry". They gave me the $25 back. There was no need to make me feel like a criminal.
Douglas
2026 年 1 月に 1 泊滞在