The hotel property was very nice. But we were very underwhelmed by our room. The room wasn’t thoroughly cleaned before we got there. There was still trash in the trash pail when we got there. There were old trays of food outside our room from the previous guests’ room service. The shower had very poor water pressure and was hard to control the temperature. Some days it came out really hot and others it never warmed up. We will not be staying here again.
Marissa
2025 年 5 月に 3 泊滞在
10/10
Ashley
2025 年 5 月に 2 泊滞在
10/10
Beautiful property, attentive staff.
Dorian
2025 年 5 月に 3 泊滞在
10/10
This was honestly *such* a good experience. I had stayed here once before and it was fine, but wow the second time was the charm. The staff were incredibly welcoming and warm, I had wonderful conversations with each person I chatted with. We had a VIP benefit from Expedia (a little cash credit to use on food) but Hotel Magdalena also threw in 2 free beverage credits on top of that. Everything smells amazing, it's near a bunch of places to eat and walk around, the pool is perfect (especially for littles as it's small and not very deep! and mostly stays in the shade all day!) If you want to wash your hands with Le Labo and admire punchy gorgeous bathroom tile and walk over to Jenny's Ice Cream (or Amy's for that matter) at 9:30 pm for a late night treat--this is most definitely the spot for you.
Lauren
2025 年 5 月に 1 泊滞在
10/10
Very unique and great customer services
george
2025 年 4 月に 1 泊滞在
10/10
Nitin
2025 年 5 月に 1 泊滞在
10/10
Robert
2025 年 5 月に 1 泊滞在
8/10
We found a small piece of glass in one of the beds.
On Saturday afternoon we got back to the room around 4:00 pm, and the room wasn’t cleaned yet.
The cleaning lady told me I have to ask the front desk for cleaning service, otherwise they don’t clean the room.
The guy at the front desk told me it wasn’t necessary to ask for cleaning, that it will be done after they finished cleaning the rooms that were reserved directly at the hotel page, because the app reservations go at the end.
Also it cost me around 30% more with Expedia than directly with the hotel.
For more than $500 a night is an overvalued hotel.
LUIS
2025 年 5 月に 2 泊滞在
10/10
Property designed well. Close to restaurants & shops.
Mike
2025 年 4 月に 3 泊滞在
10/10
Bibi
2025 年 4 月に 1 泊滞在
4/10
The hotel was very lack luster. Our room was never cleaned despite staying for 3 nights and removing the do not disturb magnet.
Layout and lighting of our room was not the most comfortable. With limited clothing storage options a drawer or small dresser would make more sense than one single long drawer shelf under the bathroom sink
Candice
2025 年 4 月に 3 泊滞在
4/10
On a noisy street with trucks, no air conditioning, bathroom glass doors next to pillow on bed, sink in the middle of the room, tv partially covered by curtains, lamps only on headboard so no use if someone is sleeping.
Highly don't recommend this hotel.
Peggy
2025 年 3 月に 1 泊滞在
2/10
I booked two rooms and had a confirmation for this but the hotel only had one room available, and they also didn’t have any air conditioning. Way less than ideal.
宿泊されたお客様
2025 年 3 月に 1 泊滞在
10/10
Megan
2025 年 3 月に 1 泊滞在
10/10
Caryl
2025 年 3 月に 1 泊滞在
8/10
I loved the decor and treehouse vibe. Room service from the restaurant downstairs was fast and delicious. Love the noon checkout and coffee maker. Super friendly and helpful staff. Bed and sofa were very firm. No steamer.
Phoenix
2025 年 3 月に 2 泊滞在
8/10
Great property/location. However, room cleaning needs significant improvement.
Robert
2025 年 3 月に 1 泊滞在
10/10
Great property/location! 5 starts across the board. Only comment is that staffing was not the most responsive when I reached out on a question- it took multiple e-mails before I finally heard back.
Robert
2025 年 3 月に 1 泊滞在
6/10
They charge an amenity fee after the fact - completely unfair I get a bill for $30/night a week after my stay.
Parminder
2025 年 2 月に 3 泊滞在
10/10
Michelle
2025 年 2 月に 1 泊滞在
2/10
We specifically purchased this room diluento Expedia saying there was a hot tub in the room.. was just a bathtub. Not even a Jacuzzi.
The curtains were missing in the living room so no closing off to all the passerbys.
The heater did not work in the units and stayed at 60 degrees for the 1st day we were there. But extra blankets and a portable heater we eventually hated up.
On the plus side.. all and I mean all of the staff are rock stars.