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Sofitel Auckland Viaduct Harbour

5.0 star property
Luxury hotel with a marina and a full-service spa

Choose dates to view prices

Photo gallery for Sofitel Auckland Viaduct Harbour

View from room
Deluxe Suite, 1 King Bed (Club Millesime access) | View from room
View from property
Club Suite, 1 King Bed, Club Lounge Access (Opera) | Minibar, in-room safe, desk, laptop workspace
Indoor pool
Luxury meets sustainability at Sofitel Auckland Viaduct Harbour, where you can indulge in a rejuvenating spa treatment or enjoy the marina views from the terrace. Treat yourself to international cuisine at La Marée Restaurant and stay connected with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Room service
The current price is ￥24,061
￥27,670 total
includes taxes & fees
Sep 22 - Sep 23
Couples treatment rooms, body treatments, hot stone massages

Spa

The on-site spa has 6 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages, hot stone massages, prenatal massages, and sports massages. Types of treatments available include body scrubs, body wraps, facials, and manicures/pedicures. Other on-site facilities include a sauna and a hot tub.

Exterior
Indoor pool

Room options

View all photos for Luxury Room, 1 King Bed, Balcony

Luxury Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Blackout drapes/curtains
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.2 out of 10
Very good
(33 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Atrium View)

Luxury Room, 1 King Bed (Atrium View) | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed (Atrium View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Luxury Room, 1 King Bed, Marina View (Club Millesime access) | View from room

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Club Millesime access)

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed (Club Millesime access)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Opera)

Club Suite, 1 King Bed, Club Lounge Access (Opera) | Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Club Lounge Access (Opera)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Accessible)

Superior Room, 1 King Bed, Accessible (Accessible) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible (Accessible)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, Sofitel Auckland Viaduct Harbour is in the entertainment district and on the waterfront. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Princes Wharf and Queen Street Shopping District. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Sailing, surfing/body boarding, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Auckland travel guideOpens in a new window
Map
1010, Auckland, 21 Viaduct Harbour Avenue

What's nearby

  • Sky Tower - 7 min walk - 0.6 km
  • SkyCity Casino - 7 min walk - 0.6 km
  • Princes Wharf - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • University of Auckland - 14 min walk - 1.2 km

Getting around

  • Gaunt Street Tram Stop - 3 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Tuckshop - ‬3 min walk
  • ‪Boracay Garden Restaurant - ‬5 min walk
  • ‪Williams Eatery - ‬6 min walk
  • ‪Hello Mister - ‬6 min walk
  • ‪Captain's Bar - ‬6 min walk

About this property

Sofitel Auckland Viaduct Harbour

Luxury eco-certified hotel near Sky Tower
Close to SkyCity Casino and Queen Street Shopping District, Sofitel Auckland Viaduct Harbour provides a marina, a terrace, and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body scrub, or a facial at the onsite spa. The on-site international cuisine restaurant, La Marée Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), multilingual staff, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and bathrobes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with streaming services and digital channels
  • Wardrobes/closets, balconies, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Secured, covered valet parking on site (NZD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 52 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • French Press Cafe
  • La Marée Restaurant
  • Sabrage Champagne Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,380 square feet of conference space
  • Computer station

Outdoors

  • Marina
  • On the waterfront
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 52 per person
  • Airport shuttle fee: NZD 42 per person (one-way)
  • Covered valet parking fee: NZD 52 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sofitel
Sofitel Auckland
Sofitel Auckland Harbour
Sofitel Auckland Viaduct
Sofitel Auckland Viaduct Harbour
Sofitel Viaduct Auckland
Sofitel Viaduct Harbour
Sofitel Viaduct Harbour Auckland
Sofitel Viaduct Harbour Hotel
Sofitel Viaduct Harbour Hotel Auckland
Sofitel Auckland Viaduct Harbour New Zealand
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Auckland
Sofitel Auckland Viaduct Harbour Hotel Auckland

Frequently asked questions

Does Sofitel Auckland Viaduct Harbour have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sofitel Auckland Viaduct Harbour?

As of Aug 30, 2025, prices found for a 1-night stay for 2 adults at Sofitel Auckland Viaduct Harbour on Sep 22, 2025 start from ￥24,061, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Auckland Viaduct Harbour pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Auckland Viaduct Harbour?

Valet parking is available for NZD 52 per day.

What time is check-in at Sofitel Auckland Viaduct Harbour?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Auckland Viaduct Harbour?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Sofitel Auckland Viaduct Harbour provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of NZD 42 per person applies.

Where is Sofitel Auckland Viaduct Harbour located?

Located in Auckland Central Business District, this luxury hotel is within a 15-minute walk of Victoria Park, Sky Tower, and SkyCity Casino. Queen Street Shopping District and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is only a 3-minute walk and Daldy Street Tram Stop is 5 minutes.

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Sofitel Auckland Viaduct Harbour Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and excellent property.
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sofitel Viaduct Harbour for 5 nights, and it was nothing short of amazing. From the moment we arrived, the staff made us feel completely at home. What stood out the most was how genuinely kind and friendly they were to my son—they made him feel so special every single day. Whether it was a warm greeting at the front desk, a thoughtful surprise, or just taking the time to chat with him, their attention made our stay unforgettable. He had such a great time, and it’s all thanks to the wonderful team here. The hotel itself is beautifully designed and perfectly located for exploring Auckland. The room was spacious, quiet, and clean. We also loved the pool and the calm atmosphere throughout the property. Thank you, Sofitel, for going above and beyond. We can’t wait to come back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sofitel Viaduct Harbour for 5 nights, and it was nothing short of amazing. From the moment we arrived, the staff made us feel completely at home. What stood out the most was how genuinely kind and friendly they were to my son—they made him feel so special every single day. Whether it was a warm greeting at the front desk, a thoughtful surprise, or just taking the time to chat with him, their attention made our stay unforgettable. He had such a great time, and it’s all thanks to the wonderful team at Sofitel. The hotel itself is beautifully designed and perfectly located for exploring Auckland. The room was spacious, quiet, and clean. We also loved the pool and the calm atmosphere throughout the property. Thank you, Sofitel, for going above and beyond. We can’t wait to come back!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nguyen

Liked: Cleanliness, amenities, property conditions & facilities
Very good ❤️
Stayed 1 night in Apr 2025

6/10 Okay

DAVID C

Liked: Cleanliness, staff & service, amenities
Bed was humpbacked, not a lung but 2 twins pushed tight. First room was next to a bus depot that was incredibly loud. Broken coffee maker. Plugs by bed too low to plug in anything but a thin plug.
Stayed 4 nights in Jul 2025

10/10 Excellent

Fady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, staff are all friendly. You ask for room service and you get it quickly. Complementary bottle of champagne given to celebrate my wife's birthday. Swimming pool and spa are great. There are saunas in the female and male bathrooms - I wish there was a co-gender sauna room so my wife and I could go together. Apart from that everything was perfect including the breakfast buffet. Thank you team at Sofitel!
Stayed 1 night in Jul 2025

10/10 Excellent

Bimal Preet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and good services
Stayed 2 nights in Mar 2025

8/10 Good

Putiputi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late so wasn't surprised when I wasn't greeted at the door but all staff were friendly, accommodating, very "can-do." The Irish porter was lovely. Warm pool and gym impressive. Decor of room lovely.
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with outstanding breakfast dinning.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Night Stay

Amazing location. Fabulous hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value for quality, location, and staff

Great hotel, clean, luxurious, convenient location, and friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, everything was amazing. Buffet breakfast was delicious and great variety. Spa, pool and sauna were peaceful and felt very private. Only qualm about our room I missed my usual pillow from home, but the bed was comfy enough. One small disappointment was the drink included in my spa treatment package was forgotten, I was left waiting. But other than that, the spa treatments and overall stay were AMAZING! Reception was very helpful in allowing and organising us to store somethibg in their freezer. Thankyou very much. We’ll definitely choose this hotel again in the future
Stayed 1 night in May 2025

10/10 Excellent

matthew

Good location. Good hotel, with windows that open (always a plus). Great breakfast --- euro quality food.
Stayed 4 nights in Dec 2024

10/10 Excellent

Colin

Would be 5 stars if air conditioning had been working
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Lovely accommodation. Will stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area with many dining options within walking distance.
Stayed 7 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a lovely view. Our room was exceptional
Stayed 2 nights in Nov 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jul 2022

10/10 Excellent

max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property in the Auckland harbor
Stayed 3 nights in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property immensely, with its proximity to the city.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location. Room was spacious & breakfast was excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful entrance Beautiful for the price highly recommended for a get away for couple nights, had a great time
Stayed 1 night in Jul 2024

10/10 Excellent

Marie

Do not hesitate!

Fabulous hotel with impeccable service. Would recommend to anyone!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't bother with the breakfast

Exceptionally comfy beds and great location. Lovely reception staff. Breakfast, however, was over priced and pretty average. Service at breakfast was not good and i didn't feel welcomed. For $52 I expected fresh avocado, not processed green stuff.
Stayed 2 nights in Feb 2025