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"We had the most gorgeous time at this beautiful ryokan/onsen/resort. The setting is so calm and luxurious – I’ll never forget sitting in the (huge) window of our room in the evening and morning, watching the birdlife over the pond and river, with the snowy mountains in the distance. The outdoor onsen is especially spectacular in the early mornings and late nights, and we appreciated that even at 'busy' times during our stay there were only a handful of other people at most in the onsen. It was also lovely to have information for those new to onsen, so everyone felt welcome and comfortable, and a recommended 'itinerary' for a one-night stay, acknowledging that many (like us) would only have a short time here. Dinner and breakfast were both stunning in the traditional ryokan style, with lovely sake and wine on offer in the evening. The hotel is clearly able to accomodate a large number of guests but is cleverly laid out (as is the dining room) to make it feel very intimate and private for each guest. It’s such a special and calm place, and one I’ll always think of very fondly! (PS. You can access the National Ainu Museum by foot via the hotel car park, or it’s a very quick drive next door. We visited after checking out — not to be missed!)"

"Amazing hotel "

"Great place to stay for your late night arrival in Sapporo"

"Quit room, restful night and an excellent buffet breakfast!"

"Nice size room. Very close to New Chitose Airport."

"hotel is new. great modern toilet. near jr station. onsen on 2nd flr. "

"The airport shuttle was difficult to arrange but the hotel was able to provide pick up and drop off. We slept so well there and wished we had more time to explore the resort. "

"Room was clean and well however the room was a bit too hot due to central air conditioning. "

"Spotless clean room. Spacious for family of 4. Plenty of eateries and convenient shops nearby"