2/10 (非常に不満)
Bethany
小さなお子様連れの家族旅行
2025 年 9 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location is excellent. The staff.. some were super helpful and others rude. I had informed the property of my severe allergicness to fragrance, and they did not inform me that they use heavy fragrances throughout the building. They did limit fragrance in my room, but obviously from cleaning it prior times there was still lingering fragrance which gave me dizziness and headaches and will now require me to spend the next week airing out all my stuff in the sun to try to get rid of it. We were constantly killing ants in our room and at one point the ceiling leaked water onto a pile of electronics while we were out and the owner tried to tell me that the ceiling couldn’t possibly leak despite clear evidence of water intrusion in the ceiling (bubbling) and never followed up on the issue. Luckily most of the stuff is under a folder and turned out to be OK but it could’ve destroyed a brand new laptop. Finally because of my allergy to fragrance, they told me I would have brand new sheets, and every sheet, pillowcase, and towel provided was stained in some way. The shower curtain liner had black mold all along the bottom, the dishes were dirty. My kid dropped a couple crumbs on the floor when I wiped it up. The paper towel was black. I couldnt wait to get out of there.
Bethany
2025 年 9 月に 4 泊滞在
