アトランタのヒルトンホテル

「部屋に虫の死骸、スナックの食べかすなどが落ちていて汚かった。 ジェットタブは良かった。」

「Nnhh」

「Upon arrival the valet service was easy and straightforward and the valet staff were kind and helpful. There was almost no line at the check in desk even though we arrived at a busy time for check ins. The staff at check in were amazing and asked us about our trip, wishing my girls a happy sweet 16th birthday. The room was clean and spacious with a city view as promised. We had one minor issue with the ac but their engineer arrived within 10 min at midnight to fix it! Checkout the next day was...

「We stayed on the top floor, but the elevator stopped on the third floor and returned to the lobby, which was very annoying. This also happened when I went back to my room after breakfast, which wasted a lot of time. It was the only thing wrong with the hotel. I hope it will be improved soon.」

「予約する際に確認したページでは、浴槽がある部屋となっていたが、案内された部屋は、浴槽が無かった。部屋の交換お願いを快く受けて頂いた。全体的に素晴らしいと思う。」

「Very well kept property..」

「Hotel is amazing and so is the staff! Extended our stay and was very happy we did! Will definitely stay again.」

「新しくて清潔ですが、サービスが悪いです。フロントの対応も悪く、コロナ禍の影響は理解しますが、タオルでさえなかなか変えてくれないのにはさすがに…。徒歩圏に他のいいホテルもあるので、次回は間違いなく泊まりません。」