「Outdoor smoking area (bench in the back) too close to room #125. As a recovering lung cancer patient, I found it difficult to walk the property. The woman in the room near me was sitting in a wheelchair smoking cigarettes while on her cell phone. You need to have some outdoor area that's free of outdoor ashtrays so we can walk in clean air.」
"The fire alarm went off in the middle of the night, and things got so bad that all the guests had to evacuate outside.
Fire engines even showed up and it all started to escalate.
But the hotel didn't even apologize.
And of course they didn't refund our money.
Shouldn't they change the price of the room?"