2/10 (非常に不満)
Ebony、Darley
家族旅行
2024 年 4 月 29 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Don’t bother.
They attempted to charge us an additional €219.50 at the property by pushing a piece of paper across the reception with the figure written on it, even though we had paid in full. When we refused and showed we had paid in full, suddenly we were informed the lift was broken.
Rooms are tiny and not as described. Cupboards couldn’t even be opened because the room is so small. The heater had a plastic bag holding it together. Someone’s hotdogs were in the fridge. The key to the room is an old style key and it was difficult to use it in the lock.
We left after less than an hour and they refused to refund any portion of our week long booking after giving us the runaround for 4 days claiming they needed manager approval.
If I could give no stars, I would.
Ebony
2024 年 4 月に 7 泊滞在