4/10 (不満)
宿泊されたお客様
カップルで旅行
2019 年 6 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The property was very nice and nicely located. I would have been nice to have a little map where the places to eat were. The check-in was terrible since she forgot to send the code and we emailed her asking for it and tried to call us (phones weren't working) instead of emailing us. Also, the lockbox was not on a shutter but a red gate. It took almost 2 1/2-3 hours to get it. Then for some reason, our electricity went out, but when we came back after about 5 minutes it went out again for the entire evening and morning. She keeps assuming we did something. As travelers what item could I plug in to cause the problem? I used her hair dryer and iron, and we charged our phones and table. If all had worked well it would have been very nice.
宿泊されたお客様
2019 年 6 月に 2 泊滞在