We thought we had found a nice hotel, but were badly surprised. The pictures from the website looked promising, but the room (1) was a bit worn down and the toilet door was broken and hanging only in one of three hinges. We told the reception and got another room (2). In this room the toilet door was moisture damaged, and we wondered what “newly renovated”, meant. After a noisy night, hearing “Ding, car A”, “Ding, car B”, we asked for a room away from the elevator. This time we got a nice room (3), which even looked renovated, so far so good. But…..The next morning the bed was full of tiny bed bugs, crawling all over the sheets. We told the reception and they promised to take care of it. When we came back late afternoon, nothing had been done, but changed sheets. Bugs everywhere, it was horrible! A cleaning lady became very upset, when she saw the beetles and started calling and texting. We were told to leave everything and go to a new room (4). “Don’t worry, it happens all the time” said the hotel porter “Welcome to Greece”. We got an apology from the reception and an offer for a free dinner. Next day, the Hotel Manager tried to belittle the bugs and even had the audacity to insinuate that we had brought the bugs with us on the plane! She just forgot the fact, that we had already stayed in two other rooms, with no bugs, so this was needless and pathetic and only showed lack of responsibility. Nonetheless, all our clothes were sent to cleaning at the expense of the hotel.
