This was a frustrating experience. Upon arrival, we were told that our apartment wasn't available due to water issues. No problem, things like that happen. But we were put in an apartment lacking virtually all the amenities that led us to chose the requested apartment. No fireplace, no first night breakfast, no bathroom supplies, very very tiny kitchen, no dryer, just a wash machine. We were told by Panos and his mother that this was an upgrade and we wouldn't be charged extra - but when I pointed out that the apartment we were put in was on the VRBO site and listed at a lesser cost Panos said 1) the apartments are exactly the same - obviously not 2) they rent for the exact same price - mmmm, nope, not according to the website 3) we never supply breakfast - then maybe shouldn't list it as an amenity. The difference as about $40 euro, which is not a big deal at the end of the day, but nobody likes being cheated or lied to, it is distasteful and I recommend to future renters that you don't reward VRBO folks that pull this type of thing, look for another place.