Staff waited for me at the airport when my luggage was delayed nearly an hour, which was nearly midnight. My room was upgraded for free to a family room (I was alone) I'm used to international travel, and I have realistic expectations, I think, when booking less expensive hotels. It was clean, the bed I used was quite comfortable, the property was as in photos (not a nice neighborhood, but it was fenced), my breakfast was just as nice as other hotels, I'd visited that week. The ride back to the airport the next morning was punctual. The down side was that they could use an exterminator. I had a hard time relaxing and falling to sleep after finding and killing numerous insects on the floor and walls.