Search Chalets in Ashford

"Excellent night’s stay. Room spacious and comfortable. Enjoyed spa facilities in the morning. Good choice of breakfast options - liked the new buffet. Staff friendly and helpful. We stay at the Imperial quite frequently and love the location and sea view."

"The room was clean and large. Pillows were great but I felt the mattress could have been a better quality. The staff were helpful and prompt in serving the customers. The breakfast was adequate. I would have liked to see a larger variety of fresh fruit salad. the bar staff were helpful. This hotel is great value for the price and I would book again or recommend to friends."

"Beautiful view from the restaurant and pub. Sea view rooms are quite small! Definitely view of harbour rooms are better."

"Nice size room, easy 10 minute walk from Canterbury West train . Lots of nearby restaurants and shops. Shower ok, bed a wee bit tired. Big bonus having a buffet breakfast included - thank you! It was a bit noisy on weekend due to nearby clubs "

"Our room was very well presented. So he breakfast was very good. Most of all - without exception - the staff were very helpful, friendly and efficient"

"Great position, sunny afternoon siting lakeside was wonderful. The hotel was a little tired but clean. Breakfast was horrendous, went down at 9:30 ( breakfast finished at 10:30) and didn’t actually receive by cooked breakfast until 10:45, 1.5 hours for a very basic breakfast is just not acceptable. I would image the kitchen being under resourced, plenty of serving staff, just nothing coming out."

"Two nice bars, and most days wonderful musician / dancers on stage in the ballroom . Regular events are free to those staying in hotel."

"Room was ok. * Could have been cleaner (cobwebs on the light shades) * No bottled water in the room. * Only two teabags / no biscuits (like other hotels) Breakfast was ok * Buffet service - limited selection / machine coffee Desk staff - friendly and helpful"

"This was our 5th stay at this wonderful hotel, I cannot praise it enough, I just don't see a negative"