アルカタの格安ホテル

「We’re clean well maintained with great and friendly staff」

「No "real" person at the front desk for check-in. The virtual attendant had a microphone that kept cutting out and it took three of us to figure out what she was saying and instructing us to do. There did not appear to be any staff on site and it did not feel safe. Extra flooring planks were left in the hallway with caution tape wrapped around them. The sheets appeared clean, but the mattress underneath was gross looking. Just an overall sense that this was not a good place to be. We did...

「First want to start with the front desk lady was great! She had little coloring books set for kids and gave us one. Super kind. Last day we were there, I always strip the bed sheets. When I did I found bugs. I called and spoke to someone they expressed concern and offered compensation. A day later, I called them, they said it was simply just a lady bug. It for sure was not, and they are now not honoring anything that was said prior. During the phone call, the lady was not at all kind, I asked...

「No complaints」

「The electric plugs it doesn't work. I couldn't dry my hair.」

「The room was very run down and extremely noisy. The noise throughout the night was too much!」

「Very comfortable for solo travel. It felt safe and welcoming. Good location and great historical venue.」