アーバー・ヒルズ ホテル

「NOT PET FRIENDLY EVEN THO WHEN I BOOKED MY ROOM IT SAID PET FRIENDLY THEY ARE NOT! This is FAULSE ADVERTISEMENT AND THIS IS ILLEGAL!! I DID NOT STAY THEY DENIED ME THE ROOM AND WONT REFUND MY MONEY!!! And my “pet” is ESA THAT YOU CANT DENY!!」

「The front desk staff was very nice. The rooms could have been cleaner and the carpets were stained. You could hear everything in the room above us and next to us. There was nothing soundproof.」

「Was overpriced, not much variety for breakfast, rooms could be remodeled.」

「Air conditioner rattled so loud it took me 4 hours to fall asleep」

「Great and affordable hotel to stay in while passing through Madison!」

「Great service courteous」

「Room was clean, staff was very friendly and professional, and breakfast was first rate. Cost was reasonable and I would chose to stay there again when in Madison, WI. 」

「The staff are rude!」

「 まずフロントの対応は悪かった。２ベットの4部屋で予約していたにも関わらず、すごくチェックインに時間が掛かり、まして１部屋は１ベットで、説明しても無理だと思いやめたが、予約と違うのは遺憾である。」

「Reasonably clean. Lights in my room didn’t work. Most outlets didn’t work. Only bedside lamps were operational. Staff delivered a pedestal lamp with a dim bulb late in the night after raising issue with front desk 5 times. Breakfast was ok. I will avoid this particular property in the future. Maybe other properties under the hotel brand might be ok so I cannot comment on that.」

「Always nice」

「Fresh and safe.」

「Clean facility; room was clean and well maintained」

「The pool was completely closed. Did not get clean towels or room cleaned. Breakfast was very little with tiny cups for coffee.」

「Great.」

「Very good room except for the step from upper floor in the night」