アラファトのヴィラ

「Was good 」

「Not bad, the water the first day worked fine then the second day it didn’t warm up much, 7/10」

「Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

「Clean room, Best location ever Very convenient Best view 10/10👍」

「Clean room, clean environment, polite staff」

「Hands down an amazing experience. I hada small issue over breakfast, but staff were quickly to resolve and you were able to enjoy the hotel services and have an amazing stay. great location away from clock tower, easy to walk to Al Haram and back and not having to push through huge numbers of people. exceptional staff」

「Very friendly staff 」

「I stayed with my wife for almost 3 weeks and it was among the best decision. Mainly because of the staff like Parveez (from Bangladesh) was always so cheerful and kind. His smile and welcoming personality definitely helped a lot to feel comfortable. Same goes for Omar and Taheer behind the coffee bar. The would help even if it was inconvenient and we’re always so genuine and warm. We hope to see them again in a few months for a new family booking. Hope also they get the recognition they...

「It was pretty easy to move around 」

「Location」

「I rarely leave negative reviews, but this experience was extremely disappointing. The hotel description and photos on Expedia are very misleading. The location, condition of the property, and the amenities were nothing like what was advertised. The room and facilities were poorly maintained, broken, and not clean. Several items in the room were not functioning properly, and the overall condition of the property felt neglected and run down. What made the experience even worse was the attitude of...